Nowadays, it’s quite normal for team members to work in different time zones or countries, and to approach their work using differing cultural assumptions. This presents many challenges for leaders.
I recently met Elisabeth Marx in her London office to talk about leading a global team successfully. Elisabeth is the author of the book, “The Power of Global Teams.”
We talked about culture shock and diversity, as well as a framework she has developed, which looks at three levels of team development: governance, competencies, and dynamics.
I asked her how much control leaders have over the dynamics of their global teams. Elisabeth admitted that it’s “frankly, not predictable” when it comes to whether people like each other or not. But she advises leaders to assess the team spirit of candidates as part of the recruitment process, and she says that it’s also crucial to be clear about expectations of behavior, right from the start.
Check out the rest of our Expert Interview (premium members only) with Elisabeth for more of her tips on building and leading a global team.
Question: Are you part of a global team? What are your tips for working well with overseas colleagues? If you’re a team leader, what do you look for when recruiting global team members?