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Dealing With People Who Don’t Listen!

It can be exasperating when you’re trying to communicate with someone, but you know ...

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#MTtalk Roundup: Seeking to Serve

“Fastidious attention to detail makes the difference between an OK service and first class service.” ― Ben Elliot, English Busines...

The Psychology of Learning – Secrets of the Magicians!

Have you ever been astonished by a magician’s trick, and then tried to work out how they did it? Maybe, in the cold light of day, you ...

Seeking to Serve – Join Our #MTtalk!

Great customer service can make or break entire organizations. Excellent service can leave you feeling special and appreciated, while one ba...

#MTtalk Roundup: Using Storytelling as a Workplace Tool

“The difference between real life and a story is that life has significance, while a story must have meaning.” ― Vera Nazarian...

How Do You Build Team Trust? – Your Top Tips

As anyone who’s ever worked closely with others knows, trust is an essential ingredient for success. Without it, the seeds of discord ...

Using Storytelling as a Workplace Tool – Join Our #MTtalk!

When you hear the word “story,” what comes to mind? Maybe you visualize a picture from a fairy tale you heard during your childh...

Resisting Change

How do you feel about change? Are you the kind of person who actively seeks it out? Or, like many of us, do you often find yourself resistin...

Nilofer Merchant Joins Our #MTtalk on “Onlyness”

“I believe that at the very root of our humanity is a passion to create value with heart, to work alongside others who care, and to ma...