Emotional
Analysis
-
Understanding and Decoding the Information
in Your Emotions
Introduction:
We are educated to believe that emotion
is bad. Emotion, we are told, clouds the
intellect and interferes with the objective
analysis of facts. We understand that excessive
emotions like intense anger have tremendous
power to damage the complex social relationships
on which we rely. So they do. However, this
is only part of the story.
In this article, we
make a working
assumption that negative emotions are
similar to the fight-or-flight
reflex, in that they are an evolutionary
"short cut" that prepares us to
react to a situation much more quickly than
we could if we had to carefully think each
situation through.
Emotion as an "Early
Warning Signal"
We assume that emotions give us the benefit
of a speedy, and more-often-than-not effective
response to simple situations, at the cost
of a sophisticated response to more complex
ones. As such, negative emotions are a
useful early warning signal that
something may be wrong.
If instant action is required, then we
may choose to act. If it is not, these negative
emotions can alert us to something we need
to pay attention to. We can then use more
sophisticated techniques to understand the
situation in appropriate detail.
“‘Emotional Analysis”
is an approach we use to start to understand
and decode these negative emotions. It helps
us get to the root of why we are experiencing
a particular emotion, and understand the
imperfect information that it may be communicating
to us.
We can then either rescript the negative
emotions that are based on incorrect assumptions
or, if assumptions turn out to be correct,
can learn from the early warning signals
we have received.
Note:
Emotional Analysis draws on the fascinating
“‘Cognitive – Motivational
- Relational Theory” advanced
by Prof. Richard S. Lazarus and others.
This recognizes the deep, impulsive
nature of emotions and proposes a useful
model as to how they work. |
The Rationality of Emotion
Emotional Analysis assumes that we experience
different negative emotions for different,
very rational reasons. It assumes that each
emotion has its own underlying set of assumptions,
and that we experience a particular emotion
because we are making a particular set of
assumptions about a situation we are experiencing.
In fact, according to the theory, there
are six main automatic assumptions that
can lie beneath negative emotions. These
are shown in figure 1
below. The emotions we experience in
difficult situations depend on which of
these assumptions or factors apply. The
assumptions behind some common emotions
are shown in figure
2 below.
For example, if we were using this tool
to understand why we were becoming angry
with someone about a situation, we would
probably find that we were making the following
assumptions:
- That someone or something is preventing
us from achieving a goal that is important
to us;
- That we feel that this is damaging our
self-esteem, or that it is hurting people,
objects or ideas that we think are important;
and
- That the person we are getting angry
with is responsible for this situation.
Using the Tool:
Emotional Analysis is a useful staring point
for understanding our own strong emotions,
as well as those of others. It helps us
to see whether the emotions we're experiencing
are alerting us to important information,
or whether they are incorrectly founded
or an over-reaction to the circumstances.
To use the tool, follow these steps:
- Relax! Once you recognized
the emotion, you need to let it pass so
you can think clearly and objectively.
If you are able to, use the relaxation
techniques we explain elsewhere on
this site to calm down.
- Identify the assumptions you
are making: Start by using the
list of assumptions shown in figure
1. Using this as a checklist, work
through it and identify the assumptions
that you are making. Once you have done
this, identify any other assumptions (not
on the list) that are influencing the
emotion.
- Challenge the assumptions: Approaching
each of the assumptions one-by-one, challenge
it rationally to see whether the assumption
is correct or not. Figure
2 shows examples of some of the emotions
that you might experience, the assumptions
that lie behind them, and the challenges
that you might make to these assumptions.
With each challenge, identify whether
the assumptions you have made are correct
or incorrect. If it helps with this,
imagine as you make each challenge that
you are your own best friend –
do not be harsh with yourself. Be fair.
- Take action appropriately: Where
your assumptions are incorrect, the negative
emotions should change or disappear as
soon as you acknowledge this.
Where assumptions either have some
element of truth to them or are fully
correct, then you need to recognize
this. Think through what you need to
do to manage these situations. This
may include drawing on skills explained
elsewhere on this site.
Where you are sure of the foundation
of the negative emotion, then you have
the option to use it for good effect.
For example, in the right circumstances,
feeling angry can provide tremendous
power and motivation. Expressing it
has a shock effect that can help you
achieve what you need to achieve, as
long as you accept the fact that this
may damage relationships.
Figure
1 – The Automatic Assumptions
That Lie Behind Emotion:
This list below shows
some of the key automatic assumptions
that we make when we experience negative
emotion. Different assumptions are
associated with the experience of
different emotions. Only some of these
will apply at any one time (see figure
2 for examples of this):
- That the situation
is relevant to our goals:
Goals can be formal goals or objectives
that we set ourselves, or can be
informal, unstated desires like
wanting to drink when thirsty or
eat when hungry. If the situation
is not relevant to our goals or
to the goals of people who are important
to us, then we feel little emotion.
The intensity of the emotion we
feel reflects the importance of
the goal.
- That the situation
threatens our goals: We
usually experience positive emotions
in situations that support our achievement
of goals and negative emotion when
these are being frustrated.
- That we expect
the situation to turn out badly.
- That we feel
that something important to us is
being threatened: We experience
different emotions depending on
which of the following personal
factors we think are threatened
(see figure
2):
- Our self-esteem,
or the value that other people
see in us
- Our ideal of how
we want to see ourselves
- Our moral values
- Thoughts, ideas,
philosophies and understandings
of reality that we think are important
- People that we love
or objects that we value
- Goals and ambitions
that are important to us
- That we are responsible,
or that someone else is to blame
- That we have some
power to affect the situation,
or that we are powerless
|
Summary:
While acting immediately on strong emotion
can often leave us looking foolish, emotion
should not be discounted. While strong emotion
can cause us to make mistakes, it can also
act as an early warning system, alerting
us to threats in our environment long before
we could rationally understand what's going
on.
Emotional Analysis helps us to understand
the information content of our emotions.
It allows us to challenge the underlying
assumptions to see whether the are incorrect,
or whether they are alerting us to important
information that we need to recognize and
act on.
To use Emotional Analysis, follow these
steps:
- Relax so that you can challenge the
assumptions you are making objectively
- Identify these assumptions
- Challenge them rationally and identify
valid and invalid assumptions
- Take action appropriately
This tool helps us to manage emotions,
the strong feelings that move us to action.
The next tool (Cognitive
Restructuring) is similar to this, but
helps us to manage the more passive, longer-term
feelings that we call moods.
Figure 2 -
The Assumptions Underlying Some Negative
Emotions
Descriptions of are emotions drawn
from "Why We Should Think of Stress
as a Subset of Emotion", Richard S
Lazarus, in the Handbook of Stress (Ed Leo
Golderberger and Shlomo Breznitz), 1993,
The Free Press, New York
|
Emotion
|
Description
|
Underlying Assumptions
|
Points to Check
|
|
Anger
|
"A demeaning
offense against me and mine” |
- Frustration of important goals
(stated or not stated)
- Damage to our self-esteem, or
to people, objects or ideas we
value
- Blamed on another person or
group of people
|
- What goals are being challenged?
- Are they appropriately important?
- Are they really being frustrated,
or is there a way around this?
- How severe is the damage?
- Is blame fairly attributed
and shared?
|
|
Anxiety
|
"Facing uncertain,
existential threat” |
-
Threat to our
survival or what we hold to be
important
-
Uncertainty about
whether the threatened situation
will occur or its severity
-
No internal or
external blame
|
-
Is the threat
real?
-
How serious is
it?
-
How likely is
it to occur?
-
Is there appropriate
action we can take to mitigate
the risk?
-
What are the
realistic consequences of the
situation?
-
Are there steps
you can take to recover the situation?
|
|
Fright
|
“Facing
an immediate, concrete and overwhelming
danger” |
|
|
|
Guilt
|
“Having transgressed
a moral imperative” |
|
-
Did the event
really occur as you describe it
to yourself?
-
Is this a moral
standard that you should respect,
or is it one that is inconsistent
with your viewpoint on reality?
-
Is there an objective
reason that it is as important
as you think it is?
-
How completely
did you fail to live up to it?
Are you setting yourself unreasonable
targets?
-
Are you completely
to blame for the situation, or
is someone else fully or partly
responsible?
-
Are there steps
you can take to recover the situation?
|
|
Shame
|
“Failing to
live up to an ego ideal” |
|
-
Did the event
really occur as you describe it
to yourself?
-
Is this an ideal
that is reasonable and achievable?
-
Is there an objective
reason that it is as important
as you think it is?
-
How completely
did you fail to live up to the
ideal? Are you setting yourself
unreasonable targets?
-
Are you completely
to blame for the situation, or
is someone else partly or fully
responsible?
-
Are there steps
you can take to recover the situation?
|
|
Sadness
|
“Having experienced
an irrevocable loss” |
-
Damage to ourselves,
our self-esteem, or to people,
objects or ideas we value
-
No intense internal
or external blame
-
No ability to
recover the situation
|
|
* It is difficult to know how this
could be tested objectively; however, it
seems reasonable to think that our distant
ancestors were more likely to survive if
they reacted quickly but approximately,
rather than slowly but rationally!
[Back up]
The next
article helps you improve unhappy moods...
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