Leadership Video

Video Transcript

Find out what makes a great leader, with
James Manktelow & Amy Carlson.

James Manktelow: Hello, I'm James Manktelow, CEO of, home to hundreds of free, career-boosting tools and resources.

Amy Carlson: And I'm Amy Carlson from Mind Tools.

If someone asked you to define leadership, what would you say?

Chances are, most of us would have a different answer because we all have unique ideas of what leadership is, and what it should be.

JM: There are many different leadership styles. At Mind Tools, we think that transformational leadership is the best style to use in most situations.

If you'd like to start using transformational leadership, there are four elements you can work on.

The first element is creating a vision. Your vision is a clear picture of where you see yourself and your team going in the future. Your vision needs to be ambitious but still attainable.

It needs to be rich, vivid, and exciting, so that your team will actually want to go there with you.

AC: The next element to work on is how you motivate and inspire people.

Anyone can have a vision, but a true leader has the ability to motivate and inspire others so they want to deliver that vision.

One way to do this is through Expectancy Theory. This is where you link two different expectations clearly.

One is the expectation that hard work leads to good results. The other is that good results lead to rewards.

Expectancy Theory motivates people to work hard because they expect to enjoy rewards at the end.

Learning how to use Expectancy Theory is an important part of becoming a transformational leader.

JM: The third element to transformational leadership is managing the delivery of the vision.

This element involves the real nuts and bolts of managing people.

You need to know how to set performance goals, how to manage a project, and how to manage change effectively.

AC: The last element to transformational leadership involves coaching and development.

Knowing how to coach and develop others is incredibly important in leadership.

Many great leaders put the needs of their team above their own. This creates an environment of trust and mutual respect.

JM: You can improve these skills by giving and receiving feedback regularly, learning how to understand team dynamics, and by becoming a mentor for your people.

Leadership can be hard to define, but by subscribing to the transformational leadership model you can help set the direction for your team, inspire them, and help them do the right thing to move forward.

You can find out more about the transformational leadership model, and other leadership styles, in the article that accompanies this video.

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Comments (10)
  • Over a month ago Yolande wrote
    Hi Tort

    Welcome to the MindTools Club and to the forums as well - it's great to 'hear' your voice so soon!

    Thanks for sharing your thoughts on leadership and management with us. I think your definitions of both management and leadership are spot on. I loved what you said about leadership: If you are a one trick pony, authentic leadership will not be sustainable and acknowledging where your strengths lie and recognizing the strengths of your team allows you to be a leader and a follower.It is indeed so that a 'one trick pony' will not be able to sustain authentic leadership since leadership implies flexibility and being able to act according to the here and now.

    I hope you will share more of your insights with us; do have a look at the other forums too such as Career Cafe Central. The forums are where we all help and learn from one another (and sometimes we can just let off steam there too!).

    Tort, if you need any help around the forums please let me know - I'd be only too glad to help where I can.

    Kind regards
  • Over a month ago Tort wrote
    The ablity to balance leadership and management is a skill to be admired. Would it be wrong to say that management is 'managing' or the effective use of resources - physical, financial, human resources and time?
    Leadership is the relationship used to influcence people to achieve something. That relationship may be context or circumstance based - Military style command and control or emergency services (police, fire) in a life or death situation to inspiring, coaching, mentoring and influencing in a more relaxed setting such as non-profit, political, social, community or sports.

    The position of your leadership style depends on how you need to apply it. Standing out in front directing (police) or inspiring
    Walking alongside or standing on the sidelines (coach)
    Or standing back and encouraging (cheerleader)
    Great leaders adapt to their situation to be able to apply the most relevant style to the situation and sometimes that is following too.

    If you are a one trick pony, authentic leadership will not be sustainable and acknowledging where your strenghts lie and recognizing the strengths of your team allows you to be a be a leader and a follower.
  • Over a month ago Yolande wrote
    Hi Abishek

    Welcome to the Club and also to the forums - it's great 'hearing' your voice over here. Yes, I agree with you - it is indeed a combination of the things mentioned in the article that makes a great leader. I am interested to hear your opinion: which of these things do you think is the most important for a leader to do, or do you see them all as equal?

    Kind regards
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