What's New at Mind Tools?

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Avoiding Psychological Bias in Decision Making - How to Make Objective Decisions

Learn how to avoid subtle problems with decision making.

All Readers' New Tool

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Self-Disclosure - Connecting With Honest, Personal Communication

Learn how exchanging personal information can help you build better relationships, improve your reputation, and create opportunities in your career.

All Members' New Tool

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Mind Tools Newsletter 304 - So, What Do Your Customers Really Want?

In this week's newsletter, find out how to gather customer feedback using focus groups.

All Readers' Newsletter

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Managing Conferences and Events - Planning Successful Customer Events

Learn how you can plan and manage effective conferences.

All Readers' New Tool

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Using Focus Groups - Using Small Group Meetings to Collect Customer Views

Learn how to collect customer feedback through discussion.

All Members' New Tool

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Planning a Training Session - Organizing Key Concepts for Learning

Learn how to plan an effective training session.

All Readers' New Tool

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Lafley and Martin's Five-Step Strategy Model - Making Effective Strategic Choices

Learn about a five-step process that you can use to help your organization develop a winning strategy.

All Members' New Tool

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Mind Tools Newsletter 303 - Great Remote Relationships!

In this week's newsletter, discover how to work effectively when you're part of a virtual team.

All Readers' Newsletter

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The First 90 Days - With Michael Watkins

Discover the secrets of a successful leadership transition, in this interview with Michael Watkins.

Premium Members' Expert Interview

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From Reactive to Proactive Management - Getting out of "Firefighting" Mode

Learn how to get out of "firefighting" mode and into a more productive management style.

All Readers' New Tool

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Reidenbach and Robin's Five Stages of Corporate Ethical Development - Creating a More Ethical Organization

Learn how to make your organization more ethical.

All Members' New Tool

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Mind Tools Newsletter 302 - How Accountable Are You?

Learn about personal accountability, and how it can boost your career, in this week's Mind Tools newsletter.

All Readers' Newsletter

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Developing Personal Accountability - Taking Responsibility to get Ahead

Find out how being accountable can boost your career.

All Readers' New Tool

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Managing Project Uncertainty - Planning for the Unknown

Learn how to work with an uncertain environment

All Members' New Tool

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Mind Tools Newsletter 301 - Get It Done... As a Team!

Find out how team briefings can help your people work together more effectively, in this week's Mind Tools newsletter.

All Readers' Newsletter

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Team Briefings - Sharing Organizational Information Efficiently

Learn how to give people the information that they need to excel.

All Readers' Updated Tool

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Managing in Singapore - Working in a Melting Pot of Cultures

Learn how to get the best from your team in this diverse, thriving country.

All Members' New Tool

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Mind Tools Newsletter 300 - How to Mend a Mistake

Learn how to apologize gracefully and professionally, in our 300th Mind Tools newsletter.

All Readers' Newsletter

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Springboard: Launching Your Personal Search for Success - With G. Richard Shell

In this interview, we explore why it's important to pursue your own definition of success.

Premium Members' Expert Interview

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How to Apologize - Asking for Forgiveness Gracefully

Learn how to apologize with grace and sincerity.

All Readers' New Tool

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Market Sizing - Estimating Product Potential

Learn how to estimate the size of your potential market.

All Members' New Tool

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Mind Tools Newsletter 299 - Keep it Professional

Find out how to manage friends and family members, in this week's Mind Tools newsletter.

All Readers' Newsletter

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Managing Friends and Family Members - Balancing Personal Relationships at Work

It can be a challenge to manage friends and family. In this article, learn how to manage them effectively.

All Readers' New Tool

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CAGE Distance Framework - Expanding into the Right Foreign Markets

Learn how to assess overseas markets effectively.

All Members' New Tool

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Mind Tools Newsletter 298 - How to Deal With Difficult People

Learn how to manage anger at work, in this week's Mind Tools newsletter.

All Readers' Newsletter

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Anger Management - Williams' 12 Strategies for Controlling Aggression

Learn how to control anger and aggression with these 12 strategies.

All Readers' Updated Tool

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Managing Introverted Team Members - Harnessing the Power of Independent People

Learn how to get the best from team members who like to work alone.

All Members' New Tool

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Mind Tools Newsletter 297 - Avoid These Common Communication Mistakes

Find out how to avoid 10 common communication mistakes, in this week's newsletter.

All Readers' Newsletter

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What You're Really Meant To Do - With Robert S. Kaplan

Find out how you can define success and reach your unique potential, in this interview with Robert S. Kaplan.

Premium Members' Expert Interview

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10 Common Communication Mistakes - Avoiding Communication Blunders and Misunderstandings

Discover some common communication faux pas, and learn how to avoid them.

All Readers' New Tool

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Developing Good Customer Relationships - Building Trust and Goodwill With Customers

Learn how to create and maintain positive customer relationships.

All Members' New Tool

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Mind Tools Newsletter 296 - How Credible Are You?

Learn what credibility is, what it means for your career, and how to build it, in this week's Mind Tools newsletter.

All Readers' Newsletter

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Establishing Credibility - Inspiring Trust in Others

Credibility is essential, in just about any role. Learn how to build it, and find out why it's so important for your success.

All Readers' New Tool

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The Demand-Control Model of Job Stress - Increasing Autonomy to Combat Stress

Learn why autonomy is so important for controlling stress.

All Members' New Tool

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Mind Tools Newsletter 295 - Learn Faster. Learn Better.

Learn how to boost your learning power in this week's Mind Tools newsletter.

All Readers' Newsletter

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SQ3R - Studying More Effectively

Discover a powerful technique for understanding and retaining written information.

All Readers' Updated Tool

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Working in an Emotionally Demanding Role - Exhibiting "Grace Under Pressure"

Learn how to thrive, and avoid burnout, in an emotionally-demanding role.

All Members' New Tool

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Mind Tools Newsletter 294 - Beat Bad Group Dynamics!

Learn about poor group dynamics, and how to improve them, in this week's Mind Tools newsletter.

All Readers' Newsletter

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The Ideal Organization - With Gareth Jones

Find out what needs to be in place to build the ideal organization, in this interview with professor Gareth Jones.

Premium Members' Expert Interview

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Improving Group Dynamics - Helping Your People Work More Effectively Together

Learn how to improve the way that your people work together.

All Readers' New Tool

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Working in a Public-Facing Role - Strengthening Your People Skills

Learn how to engage, connect, and work effectively with consumers.

All Members' New Tool

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Mind Tools Newsletter 293 - Helping Them Find Purpose

Find out how to help your people find purpose in their work in this week's Mind Tools newsletter.

All Readers' Newsletter

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Helping Your People Find Purpose in Their Work - Finding Deeper Meaning in a Job

Help your team members understand how their work makes a positive impact.

All Readers' New Tool

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Preparing and Implementing a Traditional Budget - Projecting Future Income From Past Performance

Learn how to draw up and and implement a budget using a widely used approach.

All Members' New Tool

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Mind Tools Newsletter 292 - Support Your Team with "Job Positives"

Discover how "job positives" can help your team beat stress and flourish, in this week's Mind Tools newsletter.

All Readers' Newsletter

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The JD-R Model - Analyzing and Improving Employee Well-Being

Use this model to improve your team's well-being and engagement.

All Readers' New Tool

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Working in a Matrix Organization - Working Effectively With Several Bosses

Learn how to work effectively when you have multiple managers.

All Members' New Tool

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Playing to Win - With Roger Martin

In this interview, Roger Martin highlights the importance of choices, and he explains how you can use these choices to create a winning strategy.

Premium Members' Expert Interview

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Working in a Virtual Team - Using Technology to Communicate and Collaborate

Learn how to work successfully in a virtual team.

All Readers' New Tool

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Risk Analysis and Risk Management - Evaluating and Managing Risks

Learn how to categorize and manage risks that could threaten your project, team, or organization.

All Members' Updated Tool

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Mind Tools Newsletter 291 - Are You "Commercially-Aware?"

Learn how to develop commercial awareness, and how to stay up-to-date on your competitors, in this week's Mind Tools newsletter.

All Readers' Newsletter

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Developing Commercial Awareness - Understanding How Businesses Make Money

Learn why developing commercial awareness is so important, and find out how you can cultivate this understanding.

All Readers' New Tool

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Managing in a Call Center - Creating a Positive Work Environment

Learn how to get the best from a call center team.

All Members' New Tool

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Mind Tools Newsletter 290 - Plan for Success

Find out how Gantt charts can help you plan your projects effectively, and keep your team to date, in this week's Mind Tools newsletter.

All Readers' Newsletter

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Gantt Charts - Planning and Scheduling Team Projects

Learn how to use Gantt charts to plan projects and to ensure efficient project delivery.

All Readers' Updated Tool

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Online Brainstorming - Using Technology to Harness Your Team's Ideas

Learn how to use online services to help your team generate new ideas.

All Members' New Tool

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Mind Tools Newsletter 289 - Look Before You Leap!

Find out how to "road test" business ideas before launching them, in this week's Mind Tools newsletter.

All Readers' Newsletter

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Innovation as Usual - With Thomas Wedell-Wedellsborg

In this interview, Thomas Wedell-Wedellsborg shares his tips on encouraging innovation in your organization.

Premium Members' Expert Interview

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Mullins' Seven Domains Model - Analyzing Business Opportunities

Use this model to assess the viability of a new project or venture.

All Readers' New Tool

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Working With Consultants - Getting the Best From Independent Experts

Learn how to maximize the impact of consultants' expert knowledge and skills.

All Members' New Tool

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Mind Tools Newsletter 288 - Get Set For Change!

Discover how to use good habits to make positive changes in your life, in this week's Mind Tools newsletter.

All Readers' Newsletter

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Improving Business Processes - Streamlining Tasks to Improve Efficiency

Inefficient processes can lead to frustration, missed deadlines, and financial loss. Learn how to improve them with this simple framework.

All Readers' New Tool

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Creating an Energizing Work Environment - Providing an Inspiring Place to Work

Learn how to build an energetic, positive, and uplifting work space for your team.

All Members' New Tool

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Mind Tools Newsletter 287 - What's Your Online Reputation?

Learn how to build and maintain a positive online reputation, in this week's Mind Tools newsletter.

All Readers' Newsletter

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Data and Information Management - Protecting an Important Organizational Asset

Learn why good data management can be so important to your productivity, and for your organization's success.

All Readers' New Tool

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Maintaining a Positive Online Reputation - Using the Web to Enhance Your Career

Make sure that you create the right online impression.

All Members' New Tool

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Mind Tools Newsletter 286 - Project Management, the Agile Way!

Learn about managing fast-moving projects effectively, with this week's newsletter.

All Readers' Newsletter

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How to Get People to do Stuff - With Susan Weinschenk

In this interview, Susan Weinschenk tells us about techniques that help to motivate and influence people, and shares her tips on applying them effectively.

Premium Members' Expert Interview

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Agile Project Management - Organizing Flexible Projects

Explore a project management approach that's ideal for constantly evolving projects.

All Readers' New Tool

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"Disrupting" Your Career - Finding a Rewarding Career Path

Find out how to create a role that matches your unique skills and meets your organization's needs.

All Members' New Tool

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Mind Tools Newsletter 285 - Energize Yourself!

Find out how to boost your energy levels, both in the short- and long-term, in this week's Mind Tools newsletter.

All Readers' Newsletter

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Energizing Yourself - Powering Through Your Day

Discover how to boost your energy levels.

All Readers' New Tool

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Porter's Four Corners Model - Predicting Competitor Behavior

Explore what your competitors' motivators and drivers may be, and predict their future behavior.

All Members' New Tool

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