Dealing With People You Can't Stand

Expert Interview With Rick Brinkman (34 minutes)

Join Mind Tools' Rachel Salaman as she interviews Dr Rick Brinkman in this Expert Interview podcast. Dr Brinkman is the co-author of "Dealing With People You Can't Stand."

During this insightful interview, Dr Brinkman offers tips for turning around difficult people, laying out clear steps for effective communication – face to face, on the phone, and in writing.

He highlights:

• The unwanted behaviors that can destroy peace of mind and productivity at work.
• The different types of "difficult person" you could experience at work, and how to deal with them.
• His three top tips for dealing with difficult people.

Plus much more.

Mind Tools Club Expert Interviews are in-depth interviews with world experts in key areas of management and personal development. They're available as podcast interviews on your PC or iPod/MP3 player, and as transcripts.

Mind Tools members, click here.

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