How to Win Friends and Influence People in the Digital Age

Expert Interview With Peter Handal (28 minutes)

In this interview we revisit insights and tips from Dale Carnegie's classic primer How to Win Friends and Influence People, with Peter Handal, CEO of Dale Carnegie & Associates.

In it, he tells us:

• How we can better communicate with people online.
• How to find a "common ground" to boost relationships.
• Where to draw the line when you're admitting your mistakes.
• Why it's important to connect with people's "inner desires."

Mind Tools Club Expert Interviews are in-depth interviews with world experts in key areas of management and personal development. They're available as podcast interviews on your PC or iPod/MP3 player, and as transcripts.

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