The Apple Experience

Expert Interview With Carmine Gallo (31 minutes)

In this interview, Rachel Salaman interviews Carmine Gallo, author of "The Apple Experience."

During this interview, he:

• Explains what's behind Apple's great customer loyalty.
• Highlights techniques that can help you build customer loyalty in any industry.
• Talks about how you can build loyalty by getting inspiration in unlikely places.
  
  
  
  
  

Mind Tools Club Expert Interviews are in-depth interviews with world experts in key areas of management and personal development. They're available as podcast interviews on your PC or iPod/MP3 player, and as transcripts.

Mind Tools members, click here.

Access this interview and all of Mind Tools' career-boosting resources

Join now for just $1, first month

"When I started using Mind Tools, I was not in a supervisory position. Now I am. Along with that came a 12% increase in salary."
– Pat Degan, Houston, USA

Join the Mind Tools Club

The Mind Tools Club gives you many more resources than you get here on the basic Mind Tools site, including these 4 free workbooks.

You'll find training, help and ideas to boost your career.

Find out what you get

Where to go from here: