Expert Interviews

Keep Well-Informed with the Mind Tools Club!


Mind Tools Club Expert Interviews are in-depth interviews with world experts in key areas of management and personal development. Get the latest thinking, skills and idea by listening to these podcast interviews on your PC or iPod/MP3 player or by reading the transcripts. Keeping up-to-date, our interviews help you prepare for new challenges in your own life and career!

Expert Interviews are exclusive to Premium members of the Mind Tools Club.

Leadership

The First 90 Days: Michael Watkins (33 mins)  

Discover the secrets of a successful leadership transition, in this interview with Michael WatkinsRead more.

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Heart, Smarts, Guts, and Luck: Tony Tjan (31 mins)  

In this interview, Tony Tjan outlines his theory that success in business is down to heart, smarts, guts, and luck, underpinned by self awareness. Read more.

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The Outsiders: Will Thorndike (32 mins)  

In this interview, Will Thorndike discusses why eight unconventional CEOs have been so successful, and highlights how you can apply their thinking to your own career. Read more.

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Leadership Isn't for Cowards: Mike Staver (30 mins)  

In this interview, Mike Staver explains the importance of courage in leadership and tells us how it can help create more productive teams and organizations. Read more.

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The Charisma Myth: Olivia Fox Cabane (30 mins)  

In this interview, Olivia Fox Cabane explains how to be more charismatic, influential, and persuasive. Read more.

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Strategic Leadership: John Adair (33 mins)  

In this interview, John Adair, one of the world's foremost leadership experts, outlines his seven functions of strategic leadership, pointing out where many leaders go wrong, and how they can be more effective in their roles. Read more.

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Open Leadership: Charlene Li  (32 mins)  

What benefits can social media such as Facebook, Twitter and LinkedIn offer business leaders? In this interview, Charlene Li discusses how social technology is enabling leaders to open up their information and decision making processes, positively transforming the way they lead.

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Fierce Leadership: Susan Scott  (31 mins)  

Bestselling-author Susan Scott challenges some of today's so-called 'best practices' in business, such as holding people accountable and hiring smart people. She recommends taking a 'fierce' and fresh approach to leadership, in order to thrive in a difficult economic environment.

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The Introverted Leader: Jennifer Kahnweiler (29 mins)  

There's a common belief that leaders need to be extroverts, but that doesn't have to be the case. Jennifer Kahnweiler shares her strategies to help introverted leaders build upon their "quiet strength" and lead their teams to better performance and productivity.

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The Leadership Code: Kate Sweetman (32 mins)  

Hear about Kate Sweetman's five rules of great leadership, including the importance of strategic planning and engaging talent. An expert in developing female leaders, she also tells us what women need to do to make it to the top, and explains why they often don't get there.

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The Leader as a Mensch: Bruna Martinuzzi  (29 mins)

Being a mensch is about being a decent human being; someone everyone looks up to, and wants to follow. Bruna Martinuzzi explains how to improve our performance as leaders by adopting a mensch-like attitude.

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Be a Better Leader, Have a Richer Life: Stew Friedman (31 mins)

Find out about the four, related components of your life, why improving performance in one of them can improve your performance in the others as well, and how to go about achieving that.

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Better Under Pressure: Justin Menkes (34 mins)

Executive consultant and author Justin Menkes discusses the three attributes he believes all great leaders share, and explains how you can apply them in practice. Read more

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Tribal Business School: Jo Owen (30 mins)

In this fascinating interview, Jo Owen explains how tribal approaches to competition, leadership and change management can be positively applied in business.

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Leading People Through Disasters: Kathy McKee 
(31 mins)

Kathryn McKee shares her experiences of helping organizations through catastrophes, and tells us how to ensure that you can keep your business going if the unthinkable does happen.

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Team Management

The Power of Global Teams: Elisabeth Marx (34 mins)  

In this interview, Psychologist Dr Elisabeth Marx tells us how global organizations can develop successful teams. Read More

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The Resilient Manager: Adrian Furnham(33 mins)  

In this interview, psychologist Adrian Furnham, as shares his insights on how managers can build resilience in the face of adversity. Read More

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The Ideal Organization: Gareth Jones (28 mins)  

In this interview with professor Gareth Jones, find out what you need to do to build the ideal organization. Read More

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How to Get People to do Stuff: Susan Weinschenk (26 mins)  

In this interview, Susan Weinschenk tells us about techniques that help to motivate and influence people, and shares her tips on applying them effectively. Read More

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A Manager's Guide to Virtual Teams: Yael Zofi (32 mins)  

In this interview, Yael Zofi addresses some of the common challenges of managing and working in virtual teams, including how to harness a great team spirit. Read More

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Leading and Coaching Teams to Success: Eric Chester (32 mins)  

Join Eric Chester as he outlines how to instill a strong work ethic in younger workers, and explains why this is crucial in today's workplace. Read More

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Leading and Coaching Teams to Success: Phil Hayes (31 mins)  

In this interview, Phil Hayes tells us how you can harness the power of coaching to improve the performance of your team. Read More

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Shine: Dr Edward Hallowell (27 mins)  

Find out how you can use brain science to help everyone on your team to do their best. Read More

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Collaborative Intelligence: Professor Richard Hackman (31 mins)  

In this interview, Harvard professor Richard Hackman outlines what "enabling conditions" need to be present for the best team work to take place. Read More

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The Progress Principle: Teresa Amabile (31 mins)  

Harvard professor Teresa Amabile tells us how meaningful progress, through small wins, leads to productive and committed employees. Read more.

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Workforce of One: Susan Cantrell  (29 mins)  

In this podcast, Susan Cantrell explains why treating each employee as a "workforce of one" delivers better performance and productivity.

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Reinventing Management: Julian Birkinshaw (31 mins)  

In this interview London Business School Professor Julian Birkinshaw shares his views on motivating teams and the value of experimentation in the workplace, and explains how else managers can become more effective in today's changing business environment.

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Innovations in Office Design: Diane Stegmeier (31 mins)  

What difference does the design of your office make to productivity levels? Diane Stegmeier explains how the physical space around us can be shaped to increase efficiency and encourage teamworking.

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Coaching with the Brain in Mind: David Rock (31 mins)  

How can neuroscience help you coach better? Leading coach of coaches David Rock explains some facts about the brain that can improve your ability to facilitate change successfully, whether you're a manager coaching your team members or a professional coach.

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Coaching Excellence Unleashed: Gregg Thompson  (28mins)

Rachel Salaman talks to Gregg Thompson, author of "Unleashed: Expecting Greatness, and Other Secrets of Coaching for Exceptional Performance". Listen to the author's top tips for successfully coaching team members, find out about conducting dangerous conversations, and learn about his four coaching power tools.

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Managing Talent: Rob Goffee  (31 mins)  

Find out how to lead your smartest team members. London Business School professor Rob Goffee discusses the difficulties facing managers of clever people and suggests ways to turn the challenges into opportunities.

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Cracking the Personality Code: Dana Borowka 
(25 mins)  

We hear about the importance of personality in hiring and managing people, and how personality assessment tools can help put the right people in the right jobs.

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Managing Across Cultures: Michael Schell 
(31 mins)  

Find out from cross-cultural expert Mike Schell how to develop a 'global mindset' and why this isn't only important to people who make frequent business trips abroad.

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Grown Up Digital: Don Tapscott  (28 mins)  

Find out how the 'net generation' is changing the way we live and work. Don Tapscott explains how people aged 11 to 30 think differently from older people, and why we should be incorporating these new approaches at work as well as home.

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Hire With Your Head: Lou Adler  (31 mins)  

Hiring expert Lou Adler shares his secrets to effective job interviewing, explains why offering a job is an art in itself, and tells us why job boards will soon be obsolete.

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Learning Business from McDonald's: Paul Facella  
(31 mins)  

Former McDonald's executive Paul Facella shares what he learned in over 30 years with the restaurant giant, including the importance of strong values, high standards, and non-monetary rewards.

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Positivity and Organizational Success: Kim Cameron (33 mins)

In this inspiring interview, learn how you can help your team and your organization become more successful, by creating a positive working environment.

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Using Recognition to Drive Performance: Chester Elton  (27 mins)

Have fun finding out how best to use "carrots" to engage people, retain talent and accelerate performance, in this interview with Chester Elton.

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Creating We: Judith Glaser  (24mins)

Rachel Salaman discusses building a healthy business culture with distinguished consultant, Judith Glaser. In this interview, find out how to build an environment that rewards good teamwork and discourages office politics.

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Strategy

Elevate: Rich Horwath (31 mins)  

In this interview, Rich Horwath outlines how you can create and communicate a robust strategy for your organization, no matter busy you are. Read more.

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Shifting Your Strategy from Products to Customers: Niraj Dawar (34 mins)  

In this interview, Niraj Dawar tells us why we need to shift our focus from products to customers if we want to be successful. Read more.

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True Story: Ty Montague (33 mins)  

In this interview, Ty Montague introduces his concept of "story doing," and explains how it can drive your company strategy. Read more.

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Playing to Win: Roger Martin (32 mins)  

In this interview, Roger Martin highlights the importance of choices, and he explains how you can use these choices to create a winning strategy. Read more.

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To Sell is Human: Daniel Pink (32 mins)  

In this interview, Daniel Pink explains how we're all in the business of selling, and how tricking others into "buying" doesn't work. Read more.

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The Connected Company: Dave Gray (33 mins)  

In this interview, Dave Gray explains how your organization can respond effectively to the changes brought about by social technologies. Read more.

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The Apple Experience: Carmine Gallo (32 mins)  

In this interview, Carmine Gallo shares his observations on "the Apple experience" and explains how the company's techniques can be put to good use in other industries. Read more.

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The IKEA Edge: Anders Dahlvig (29 mins)  

In this interview, Anders Dahlvig outlines how IKEA has continued to thrive in good times and bad. Read more.

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Find Your Next: Andrea Kates (30 mins)  

In this interview, Andrea Kates tells us how we can gain a competitive edge by adapting what works well in other industries. Read more.

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The Essential Advantage: How to Win with a Capabilities Driven Strategy, with Cesare Mainardi (30 mins)  

In this interview, author and consultant Cesare Mainardi explains how putting your core capabilities at the centre of your strategy will help it be a success. Read more.

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Employees First, Customers Second: Vineet Nayar  (33 mins)

Vineet Nayar, CEO of HCL Technologies, tells us how he transformed the company by putting employees first and customers second. You'll hear about the four steps the company took, and what managers learned along the way.

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Strategic Speed – How to Accelerate Execution: Jocelyn Davies
(31 mins)  

Find out how the right kind of speed can help your business do better, faster. Jocelyn Davis outlines the components of what she calls "strategic speed," including how to motivate people to speed up success.

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Getting Green Done: Auden Schendler (27 mins)  

Find out what businesses can and should be doing to help combat climate change. Self-confessed 'sustainable business foot soldier' Auden Schendler shares his insights and experiences.

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Corporate Social Responsibility: Andrew Crane (31 mins)

Learn what corporate social responsibility really means, who’s doing it and why as Professor of Business Ethics Andrew Crane shares his perspective on this growing trend.

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Six Sigma: Thomas Pyzdek  (31 mins)

Learn about Six Sigma, a set of management practices developed to radically improve quality. Find out when can you use it, how it helps, and what a 'black belt' does.

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Problem Solving

Innovation as Usual: Thomas Wedell-Wedellsborg (32 mins)  

In this interview, Thomas Wedell-Wedellsborg shares his tips on encouraging innovation in your organization. Read more

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Decision Making

Sidetracked: Francesca Gino  (32 mins)  

In this interview, Francesca Gino tells us why some decisions get knocked off track, and explains how we can avoid this. Read more

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Think Again: Andrew Campbell  (31 mins)  

Business strategy expert Andrew Campbell discusses why people make bad decisions, and explains how you can avoid the same decision-making flaws.

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The Myth of Perfection: Tal Ben-Shahar  (31 mins)  

Positive psychology expert Tal Ben-Shahar explains why perfectionism is a rejection of success as well as a fear of failure, and shares his tips for becoming an 'optimalist.'

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Project Management

Buy-In: John Kotter  (30 mins)  

In this interview, change management guru John Kotter tells us how to gain support to take our ideas forward.

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Fast Projects: Fergus O'Connell  (34 mins)  

Learn a foolproof system for successful project management from Fergus O'Connell, and find out what project managers could learn from movie makers.

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Time Management

Change Your Day, Not Your Life: Andy Core (34 mins)

In this interview, performance coach Andy Core explains how you can boost motivation and productivity with small changes to your schedule. Read more.

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Just Start: Paul Brown (31 mins)

In this interview, Paul Brown explains how to move forward towards your goals, even when the future is uncertain. Read more.

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The Procrastination Cure: Jeffery Combs (30 mins)  

Do you procrastinate? In this interview, self-confessed procrastinator Jeffery Combs shares some effective strategies for overcoming procrastination so we can produce more and dither less. Read more.

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18 Minutes: Peter Bregman (32 mins)  

In this interview, Peter Bregman presents his method for improving focus and productivity, including a new way of looking at traditional To-Do Lists. Read more.

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The Myth of Multi-Tasking: Dave Crenshaw 
(31 mins)
  

Multitasking, switch tasking, background tasking... What's the most efficient way to progress multiple projects at the same time? Dave Crenshaw tells us how to manage our time so that we lose as little of it as possible.

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Stress Management

Building Resilience for Success: Cary Cooper  (29 mins)

In this Expert Interview, leading business psychologist Professor Cary Cooper outlines why resilience has become so important, and how you can develop it. Read more.

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Success Under Stress: Sharon Melnick  (32 mins)

In this interview, Sharon Melnick shares her tips for success under stress, including explaining how to turn self-doubt into self-confidence. Read more.

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The Power of Self-Confidence: Brian Tracy 
(33 mins)

In this interview, renowned self-development coach Brian Tracy discusses how you can build self confidence, and maintain a positive attitude. Read more.

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Take the Stress Out of Your Life: Jay Winner 
(31 mins)

Dr Jay Winner tells us how to manage stress effectively, including tips on building relaxation into your everyday routine.

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The Science of Sitting Made Simple: Dr Gregg Carb  (30 mins)

Backache can be unpleasant, and contributes significantly to background stress. Learn why your sitting posture matters - and find out how to sit correctly.

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Performing Under Pressure: Dr Don Greene

James Manktelow interviews Dr Don Greene, one of the world's leading experts on managing performance stress. In the interview, learn Don Greene's top tips for performing well under intense pressure.

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Communication Skills

Power Cues: Nick Morgan (32 mins)  

In this interview, we explore the unconscious "power cues" that have a big impact on how others perceive us. Read more.

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Keeping Things Brief: Joe McCormack (29 mins)  

In this Expert Interview with Joe McCormack, learn four approaches that will help you convey information clearly and concisely. Read more.

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Projecting Confidence, Conviction, and Authority: John Baldoni(29 mins)  

In this podcast, communications expert John Baldoni shares his insights on how leaders can speak effectively, with warmth and with presence. Read more.

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Compelling People: Matthew Kohut (34 mins)  

In this interview, Matthew Kohut tells us how to increase our personal magnetism in the workplace. Read more.

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Real Influence: Mark Goulston (32 mins)  

In this interview, Mark Goulston explains why influence is more important than persuasion in business. Read more.

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Lead With a Story: Paul Smith (34 mins)  

In this interview, with Paul Smith we learn how to use storytelling to communicate better in the workplace. Read more.

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Talk Inc.:Michael Slind (31 mins)  

In this interview, Michael Slind tells us how to use the principles of face-to-face conversation to improve organizational communication. Read more.

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Dealing With People You Can't Stand: Dr Rick Brinkman (33 mins)  

In this interview, Dr Rick Brinkman offers tips for working with difficult people, and highlights clear steps for effective communication. Read more.

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Off Balance: Matthew Kelly (33 mins)  

In this interview, Matthew Kelly explains why he believes satisfaction is a much healthier goal than work/life balance, and outlines his five steps for personal and professional satisfaction. Read more.

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How to Win Friends and Influence People in the Digital Age: Peter Handal (29 mins)  

In this interview we revisit insights and tips from Dale Carnegie's classic primer, "How to Win Friends and Influence People," with Peter Handal, CEO of Dale Carnegie & Associates. Read more.

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Winning Body Language: Mark Bowden  (28 mins)  

Body language expert and communication coach Mark Bowden tells us how we can use our body language, and other non-verbal cues, to communicate more effectively at work, and gain people's trust.

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Eight Things We Hate About IT: Susan Cramm (30 mins)  

Why do business leaders and IT leaders seem to live in different worlds? Susan Cramm shares her views on why that disconnect is so common in organizations, and how it can be overcome.

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Just Listen: Mark Goulston  (32 mins)  

Psychiatrist Mark Goulston shares his insight into better communication, at home and at work. In this interview, he talks us through some simple techniques for getting through to people in a range of familiar scenarios including when someone is "venting" or whining.

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Better Meetings: Mike Song  (32 mins)  

Learn how to make your meetings more efficient, with business productivity expert Mike Song. He shares his tips on how to spend less time getting more done, including harnessing technology to plan and run more productive meetings.

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Managing Your Email Before It Manages You: Mike Song  (32 mins)

Rachel Salaman interviews Mike Song, one of the authors of "The Hamster Revolution". Hear how we don't need to be helpless in the face of more and more messages, and learn some the low-tech but high-impact solutions that you can start using TODAY!

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The Art of Public Speaking: Professor Steve Lucas (32 mins)  

Perfect your public-speaking skills with tips from one of the leading experts in the field. Stephen Lucas explains what makes a great public speaker and how we can all gain those skills.

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Persuasion IQ: Kurt Mortensen  (32 mins)  

Find out how to harness your potential to persuade! Persuasion expert Kurt Mortensen talks us through some of the skills of top persuaders, and tells us how we can learn those skills ourselves.

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Do I Kiss, Bow or Shake Hands?: Terri Morrison 
(24 mins)

Find out about the effect that cultural differences can have on doing business abroad. Intercultural expert Terri Morrison reveals some common faux pas – and tells us how to avoid them.

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"Whoever Tells the Best Story Wins": Annette Simmons  (31 mins)

Story telling help you convey information at a deep, intuitive level, as well as at a rational level. Learn how to use story-telling to add real impact to your communication, and to make your arguments much more compelling.

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The Power of Nice: Robin Koval  (24mins)

Rachel Salaman talks to Robin Koval, President of the highly successful advertising agency, the Kaplan Thaler Group, and learns that, contrary to popular opinion, nice people do finish first! (And also live longer, are healthier and have more lucrative lives!) Learn how Nice and Successful go hand-in-hand in every aspect of your life, both personal and professional.

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Creativity Skills

Uncertainty: Jonathan Fields
(33 mins)  

In this interview Jonathan Fields tells us how to turn fear and doubt into fuel for creativity. Read more.

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The Other Side of Innovation: Vijay Govindarajan
(30 mins)  

In this interview, Vijay Govindarajan offers tips on the successful execution of innovation projects, including how to put together the best innovation team, and how to plan effectively.

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How to Have Better Ideas: Andrew Razeghi (38 mins)

How can we have more good ideas, more often? Andrew Razeghi from the Kellogg School of Management gives some of his top tips for harnessing the creative power within all of us.

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Career Skills

Beyond the Job Description: Jesse Sostrin (31 mins)  

In this interview, Jesse Sostrin explains why we need to do much more than what's outlined in our job description, if we want to be successful at work. Read more.

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Springboard - Launching Your Personal Search for Success: G. Richard Shell (33 mins)  

In this interview, we explore why it's important to pursue your own definition of success. Read more.

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What You're Really Meant To Do: Robert S. Kaplan (31 mins)  

Find out how you can define success and reach your unique potential, in this interview with Robert S. Kaplan. Read more.

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Admired: Mark Thompson (21 mins)  

In this interview, Mark C. Thompson shares his insights on the importance of being valued and of valuing others in your career. Read more.

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So Good They Can't Ignore You: Cal Newport  (30 mins)  

In this interview, Cal Newport explains how following your passion might not lead to work that you love, and explains how developing "career capital" is the way to build a fulfilling career. Read more.

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The Power of Reputation: Chris Komisarjevsky  (31 mins)  

In this interview, Chris Komisarjevsky shares his insights into the power of reputation, and gives tips on how to manage your reputation in the digital world. Read more.

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Happiness at Work: Dr Srikumar Rao  (33 mins)  

What's the secret to happiness at work? Srikumar Rao shares his advice for fulfilment in the workplace, including avoiding unhelpful labels and shutting out "mental chatter."

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Ten Make or Break Career Moments: Casey Hawley
1 mins)  

Communications expert Casey Hawley shares her views on what to say when. She takes us through 10 make or break career moments, offering advice on how to navigate the situation, from accepting a new role to meeting your new team.

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Your Career Game: Nate Bennett  (31 mins)  

Find out how applying game theory to your career can help you achieve your goals. Nate Bennett discusses the advantages of seeing your career as a game, and outlines what kinds of moves you can make to win a positive result in a range of situations.

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Achieving Success as a Woman in a Male-Dominated Field: Suzanne Doyle Morris  (30 mins)  

The author of "Beyond the Boys' Club" shares her tips for women competing for success in male-dominated fields. Find out how to raise your profile without raising hackles, network effectively at times that suit you and why writing might work better for you than speaking at a conference.

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Personal Branding: Tessa Hood  (31 mins)  

Reputation consultant Tessa Hood talks about what personal branding is and how it can enhance your career. Find out why looking, sounding and feeling the part matters, and how to go about crafting your own authentic personal brand.

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What's Next Gen X?: Tamara Erickson  (31 mins)  

How does your generation effect your outlook on your career? Tammy Erickson shares her insight into the challenge and opportunities facing people of all work-age generations, and particularly the 30-45 year olds in Generation X.

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Mentoring: Ellen Ensher  (32 mins)

Ellen Ensher has interviewed leading figures in public life to learn about their mentoring experiences. In this interview, find out how to approach a potential mentor, and learn how being a mentor can teach you more than you might think.

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The Connect Effect: Mike Dulworth  (33 mins)  

Learn about the power of networking from Mike Dulworth, who explains what networks are, why they're important and how we can all benefit from them.

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Making Work Fun: Leslie Yerkes  (27 mins)

Learn how you can get better results at work – by having more fun!

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What Men Don't Tell Women About Business: Chris Flett  (24 mins)

Dealing with "alpha males" successfully and honestly.

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High Impact Non-Profit Organizations: Heather McLeod Grant (31 mins)

Find out what nonprofits can teach people in the for-profit world. And learn how to measure success when the bottom line is taken out of the equation.

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Working with You is Killing Me: Katherine Crowley and Kathi Elster (30 mins)

Find out how to cope with infuriating colleagues and other work nightmares from psychotherapist Katherine Crowley and business consultant Kathi Elster.

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Get Slightly Famous: Steven Van Yoder (31 mins)

Learn how you can "get slightly famous" in your industry, and help your company at the same time.

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Rewire or Rust!: Robert Critchley  (31 mins)

Age discrimination is damaging both for individuals and for organizations. Find out why managers can't afford to discriminate, and what older workers can do to counter discrimination.

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Poke the Box: Seth Godin (29 mins)

In this interview, author and entrepreneur Seth Godin tells us how we can move from thinking about doing something, to actually doing it. Read more.

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Resiliency: Cal Crow  (30 mins)

Part of being successful is resiliency: the ability to rebound from setbacks. Find out how you can build resiliency and self-efficacy – and, from this, build success.

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Are we Hardwired for Success?: Chuck Martin  (30 mins)

In this interview with researcher and author Chuck Martin, we explore how identifying your strengths and your weaknesses can help you become more productive and happier at work.

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Unsticking Your Career: Tim Butler  (31 mins)

Rachel Salaman interviews Dr Tim Butler from Harvard Business School on his new book "Getting Unstuck". He reveals how to treat apparent dead ends as new frontiers and the practical steps we can take to get from "impasse" to "new path".

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Visit Tim's website www.careerleader.com


One Person/Multiple Careers: Marci Alboher  (31mins)

Rachel Salaman interviews writer/speaker/coach Marci Alboher on the unusual topic of "slash careers,” which involve doing more than one job at a time.

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Living a Fulfilled Life: John P Strelecky  (32mins)

Rachel Salaman talks to John P Strelecky, author of The Why Café, to find out how to live a truly fulfilling life. Learn how to figure out your Purpose for Existence, and learn about the author's "Big Five for Life."

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Beating Workplace Bullying: Dr Gary Namie

James Manktelow interviews Dr Gary Namie, America's foremost expert on workplace bullying. In this interview you'll discover how bullies can target and destroy some of the best people in an organization; you'll find out how to deal with bullies if they target you; and you'll learn how best to deal with bullying if it's going on in your workplace.

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