Working With Consultants

Getting the Best From Independent Experts


Consultant working with a team.

Consultants are highly experienced professionals brought in to handle specific problems or projects.

© iStockphoto/svetikd

Luke recently hired a specialist consultant to help his team with a project. Instead of feeling confident about the project, however, Luke is feeling frustrated.

To begin with, the project has slipped behind schedule since the consultant started. She's also suggesting changes that go beyond the scope of the project, and that will add a lot of cost.

In addition, Luke's team members are upset by having her around. They resent her presence, and they are actively opposing some of the changes she is suggesting.

Luke thought that hiring a consultant would help his team out. Instead, it's proving to be a headache.

Consultants can help you solve complex problems and offer expert guidance, but they can also be challenging to work with. Without careful planning and management, they can add cost, time, and stress to your projects.

In this article, we'll look at how you can get the best results when working with consultants.

What is a Consultant?

Consultants provide expert guidance and skills in a particular field or industry. Because of this, organizations often hire them on a short-term basis to help with specific projects or problems.

In this way, they're similar to freelancers  . They're also similar to contractors  , because their work with the organization is short-term and flexible. In fact, these roles often overlap.

The difference between consultants and these two other groups of professionals is their level of expertise. Consultants often have more knowledge in their chosen field than anyone else in the organization. As such, their time is often expensive, so you need to use them sparingly.

Types of Consultants

A consultant may specialize in any field where clients need in-depth expertise. Common areas of expertise include:

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