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When you open up, you can build trust and rapport, and develop better relationships.
© iStockphoto/timstarkey
Anna is meeting with her team to talk about possible cutbacks. When she looks around, she can see that her team members are anxious and angry, and that they are scared they might lose their jobs.
Anna plans to preserve every job on her team, so she shares a personal story to help calm her team members' fears: several years earlier, she was a victim of a layoff. She tells them how upset she felt, and about the promise she made to herself – to do everything she could to make sure that no team member of hers ever felt this way.
Anna could have given her team members reassurances that they wouldn't lose their jobs. But when she opened up and shared this personal story, she convinced her people that she would do her very best for them.
If we do it right, self-disclosure can change minds, strengthen relationships, and build trust. But, if we make unwise, inappropriate, or untimely disclosures, it can have the opposite effect.
In this article, we'll look at the advantages of self-disclosure, and we'll offer strategies that you can use to share personal information in an appropriate, measured way.
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