Time to hire someone?
Has your team had too much to do lately?
Are people increasingly overworked and stressed, because of the volume of tasks they must complete? Or perhaps your projections for the next year show that sales volumes will increase dramatically and you're getting nervous that, if this continues, you won't have a big enough team in place to handle the extra workload.
How do you know when to hire new workers? This is not easy to decide. There's much more to consider than just your current staff's protests that they have too much to do.
In this article, we'll look at when to consider creating a new role, and what you need to analyze before making the investment. At the end of each section, we'll give an action step to help you make the best decision for your situation.
Hiring a team member at the wrong time or for the wrong reasons can cost you time, and waste money. There are several factors that do not justify a permanent addition to your team:
Before you decide to hire a permanent addition to your team, make sure your team members are managing their time effectively, are properly resourced, and are working as efficiently as possible. Also, make sure that their heavy workload isn't just temporary.
So, what does justify creating a new job in your organization?
However, it's important to consider the costs of this move. On one hand, if you hire contractors and freelancers, you can get rid of them as soon as you don't need them. On the other hand, they often cost more per hour than your permanent staff, and they generally don't know your organization as well. Analyzing the hidden costs as well as the more obvious costs will help you decide whether to use contractors or create new, permanent roles to get the best overall value for money.
Determine why you or your team needs additional help, and identify the benefits that an extra person would bring. You must be quite clear about this to get your request approved.
Consider these options for creating a new role:
Option 3: Compromise with a "halfway" plan – Hire someone part time. The advantage of this is that you can expand your team by a smaller number of "man hours." The disadvantage is that the person you hire will probably want to work only part time – and if your work levels continue to increase, you won't be able to use the new person's growing expertise and skills on a full-time basis.
If this is the case, you can hire another part-time worker, or you can eliminate the part-time role and hire a full-time person. Although these two options give you more flexibility, they‘ll take more time and training, and they'll disrupt your team.
You could also hire someone to fill two roles , dividing his or her time, if you don't have quite enough work in just one role. This can be an effective solution in the short term. However it often isn't sustainable over the long term, partly because it's hard to find a replacement who is capable of performing both tasks, and partly because people can tend to gravitate towards the role they most enjoy, and neglect the less appealing one.
Investigate how likely it is that your organization will grow. If you're not confident that things will really get busier, then delay creating a new role; but if you think your workload will grow, then carefully consider whether to hire now or wait.
Both options have benefits and risks, and it's important to choose a path that’s right for you, your team, and your organization.
In all but the smallest organizations, there are usually protocols to follow when creating a new role. If you need approval from HR, then you must follow their procedures.
Every organization is different, so it's impossible to list the exact HR steps to follow. However, you'll probably need to do the following:
Contact your HR department to learn their requirements for creating a new role. This process takes time, so if you need to hire soon, it's best to start work now!
Creating a new role takes time and careful thought. Start by identifying why you or your team needs help. If you have a temporary increase in workload, or if several workers are out sick or on vacation, then hire temporary help. If business forecasts show a big increase in the near future, then carefully consider your two main options: hiring now to train the new team member, or waiting until business has already increased.
If your organization requires HR approval, then make sure you have the budget for a new role, write a detailed job description, and learn about other HR requirements for the approval process.
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