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SWOT Analysis

Discover New Opportunities.
Manage and Eliminate Threats.

SWOT Analysis is a powerful technique for understanding your Strengths and Weaknesses, and for looking at the Opportunities and Threats you face.

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  Learn how to use SWOT Analysis, with James Manktelow & Amy Carlson.

Used in a business context, it helps you carve a sustainable niche in your market. Used in a personal context, it helps you develop your career in a way that takes best advantage of your talents, abilities and opportunities. Click here for Business SWOT Analysis, and here for Personal SWOT Analysis.

Business SWOT Analysis

What makes SWOT particularly powerful is that, with a little thought, it can help you uncover opportunities that you are well placed to exploit. And by understanding the weaknesses of your business, you can manage and eliminate threats that would otherwise catch you unawares.

More than this, by looking at yourself and your competitors using the SWOT framework, you can start to craft a strategy that helps you distinguish yourself from your competitors, so that you can compete successfully in your market.

How to Use the Tool

To carry out a SWOT Analysis, start by downloading our free template. Then answer the following questions:

Strengths:

  • What advantages does your company have?

  • What do you do better than anyone else?

  • What unique or lowest-cost resources do you have access to?

  • What do people in your market see as your strengths?

  • What factors mean that you "get the sale"?

Consider this from an internal perspective, and from the point of view of your customers and people in your market. Be realistic: It's far too easy to fall prey to "not invented here syndrome". (If you are having any difficulty with this, try writing down a list of your characteristics. Some of these will hopefully be strengths!)

In looking at your strengths, think about them in relation to your competitors - for example, if all your competitors provide high quality products, then a high quality production process is not a strength in the market, it is a necessity.

Tip:
For help finding your company's Unique Selling Proposition (USP) or crafting your competitive edge, read our USP Analysis article.

Weaknesses:

  • What could you improve?

  • What should you avoid?

  • What are people in your market likely to see as weaknesses?

  • What factors lose you sales?

Again, consider this from an internal and external basis: Do other people seem to perceive weaknesses that you do not see? Are your competitors doing any better than you? It is best to be realistic now, and face any unpleasant truths as soon as possible.

Opportunities:

  • Where are the good opportunities facing you?

  • What are the interesting trends you are aware of?

Useful opportunities can come from such things as:

  • Changes in technology and markets on both a broad and narrow scale.

  • Changes in government policy related to your field.

  • Changes in social patterns, population profiles, lifestyle changes.

  • Local events.

A useful approach for looking at opportunities is to look at your strengths and ask yourself whether these open up any opportunities.

Alternatively, look at your weaknesses and ask yourself whether you could create opportunities by eliminating them.

Threats:

  • What obstacles do you face?

  • What is your competition doing that you should be worried about?

  • Are the required specifications for your job, products or services changing?

  • Is changing technology threatening your position?

  • Do you have bad debt or cash-flow problems?

  • Could any of your weaknesses seriously threaten your business?

Carrying out this analysis will often be illuminating – both in terms of pointing out what needs to be done, and in putting problems into perspective.

Strengths and weaknesses are often internal to your organization. Opportunities and threats often relate to external factors. For this reason the SWOT Analysis is sometimes called Internal-External Analysis and the SWOT Matrix is sometimes called an IE Matrix Analysis Tool.

You can also apply SWOT Analysis to your competitors. As you do this, you'll start to see how and where you should compete against them.

Tip 1:
Make sure you visit our next article 'PEST Analysis' - this tool is useful for understanding the 'big picture' of the environment you are operating in and will help you identify the opportunities and threats within it.

Tip 2:
SWOT can be used in two ways – as a simple icebreaker helping people get together and "kick off" strategy formulation, or in a more sophisticated way as a serious strategy tool. If you're using it as a serious tool, make sure you're rigorous in the way you apply it:

  • Only accept precise, verifiable statements ("Cost advantage of US$10/ton in sourcing raw material x", rather than "Good value for money").
  • Ruthlessly prune long lists of factors, and prioritize factors so that you spend your time thinking about the most significant factors.
  • Make sure that options generated are carried through to later stages in the strategy formation process.
  • Apply it at the right level – for example, at product or product line level, rather than at the much vaguer whole company level.
  • Supplement it with other option-generation tools – none is likely to be completely comprehensive.

Example

A start-up small consultancy business might draw up the following SWOT matrix:

Strengths:

  • We can respond very quickly as we have no red tape, no need for higher management approval.

  • We can give really good customer care, as the current small amount of work means we have plenty of time to devote to customers.

  • Our lead consultant has strong reputation within the market.

  • We can change direction quickly if our approach isn't working.

  • We have little overhead, so can offer good value to customers.

Weaknesses:

  • Our company has no market presence or reputation.

  • We have a small staff with a shallow skills base in many areas.

  • We are vulnerable to vital staff being sick, leaving.

  • Our cash flow will be unreliable in the early stages.

Opportunities:

  • Our business sector is expanding, with many future opportunities for success.

  • Our local council wants to encourage local businesses with work where possible.

  • Our competitors may be slow to adopt new technologies.

Threats:

  • Will developments in technology change this market beyond our ability to adapt?

  • A small change in focus of a large competitor might wipe out any market position we achieve.

The consultancy may therefore decide to specialize in rapid response, good value services to local businesses. Marketing would be in selected local publications, to get the greatest possible market presence for a set advertising budget. The consultancy should keep up-to-date with changes in technology where possible.

You can see this analysis in diagram format in figure 1 below.

SWOT Analysis Diagram

  Drawn using SmartDraw. Click for free download.

Key Points

SWOT Analysis is a simple but powerful framework for analyzing your company's Strengths and Weaknesses, and the Opportunities and Threats you face. This helps you to focus on your strengths, minimize threats, and take the greatest possible advantage of opportunities available to you.

Next steps:

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In the next article, find out more about PEST Analysis and how it helps us understand "Big Picture" Forces of Change. To read it, click "Next Article" below.

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Extension Resources - all free articles included in the Mind Tools E-book.
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Using the TOWS Matrix - Developing strategic options
The McKinsey 7S Framework - Ensuring all parts of your organization work in harmony
ADL Matrix - How industry position influences your strategy
The Boston Matrix - Focusing effort to get the greatest returns
The Ansoff Matrix - Understanding the different risks of different options
Porter's Generic Strategies - Choosing your route to competitive advantage
Bowman's Strategy Clock - Making sense of eight competitive positions*
Core Competence Analysis - Get ahead. Stay ahead.
The Balanced Scorecard - Motivating employees to deliver your strategy
Mind Tools Stress Management Web site - deal with job-related stress with our range of self-help and support resources.
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