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"Stop – Keep Doing – Start" provides action focused feedback.
Feedback is essential for our professional growth: it helps us identify and build the skills we need for success. But asking for feedback can be daunting, particularly when we fear that it might not be wholly positive.
In this article, we'll look at "Stop – Keep Doing – Start", a tool that helps us ask for focused, action-based feedback.
The SKS (Stop – Keep Doing – Start) Process is the formal name for a short set of questions that you can use when you ask for feedback. The questions are simple:
Phil Daniels, a psychology professor at Brigham Young University, is credited with devising the process. It's effective for several reasons.
Stop – Keep Doing – Start was initially devised as a way of requesting help and feedback. However, you can also use it when giving feedback .
The process works best when the questions are asked orally: It's not intended to replace more formal feedback processes, such as performance reviews.
Look closely at the behavior that you've been asked to stop doing...
This ensures that you don’t lose your plan.
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