Privacy Policy & Customer Service Information

Use of Cookies On Our Site:

We use cookies to track visitor behaviour and store site preferences. Cookies are small text files which may be stored on your computer or mobile device, and which are used by a website to "remember" information from one web page to another - for example, from one page of a shopping cart to another.


By signing up for this service, you will be giving us permission to place a small number of cookies on your computer. This will not harm your computer in any way, nor will it contain any personal information about you.


If you prefer not to allow the use of cookies, you can change the confirmation on the browser to either warn you when you receive a cookie or to automatically reject them. You may find, however, that disabling cookies means that certain areas of the site do not function correctly.


For more information on the cookies used on our site, please click here.


Privacy Policy:

The information you enter is necessary for order processing, credit card validation and customer service (including product delivery, order confirmation and notification of upgrades or of similar products that we release.) We will not use it for any purpose other than this, nor will we pass it on to any other person or company other than for the direct processing of this order. We guarantee absolute respect for your personal information.


Customer Service Information:

You may cancel this service at any time either using the username and password supplied to you by WorldPay or by notifying us. If you are not completely satisified with our products or services, we will refund your current month's subscription with no questions asked, and will refund the previous month's subscription as long as you contact us by the fifth of the month. To claim, just contact us at our customer services address below.


Mind Tools material is provided by Mind Tools Ltd of 2nd Floor, 145-157 St John Street, London, EC1V 4PY, United Kingdom. For order processing, guarantee or any other inquiries, please email our customer services team at or contact +44 20 7788 7978. Our help desk is open during normal working hours. Please allow 24 hours for a response to allow for time zone differences.

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