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Newsletter 202
August 9, 2011 |
In this issue... |
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Down With Pessimism!
Just a small amount of pessimism can affect your productivity at work, and even your general health. But is optimism something you can learn?
Actually, yes! You can find out how to beat pessimism - even in these uncertain times - with this week's featured article on using the ABC Technique. (Hint: This is much more than just "positive thinking"!)
Also in this issue, you can take more control of your life with our Locus of Control self-test. Plus, we look at Managing Your Emotions at Work.
Enjoy the newsletter!
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James Manktelow and Rachel Thompson MindTools.com - Essential skills for an excellent career! |
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| Featured Resources at Mind Tools |
The ABC Technique
Overcoming Pessimistic Thinking
Find out how to overcome pessimistic thinking, so that you can be happier, healthier, and more successful in life.
All Readers' Skill-Builder |
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Locus of Control
Take Charge of Your Destiny
Are you the master of your own destiny or do you believe fate controls what happens to you? Find out how to take charge of your life.
All Readers' Skill-Builder
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Managing Your Emotions at Work
Controlling Your Feelings... Before They Control You
Everyone experiences emotions at work: after all, we're only human. But sometimes our feelings can hurt our productivity. Learn how to manage emotions constructively. All Readers' Skill-Builder |
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| ... And from the Mind Tools Club |
Cross-Training
Creating a Flexible Workforce
Find out how to cross-train members of your team to help them be more flexible and more productive. All Members' Skill Builder
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Mind Tools iPhone App
Free Business Tools
on the Move
Download our free app, and access more than 100 of our tools - in a format that's ideal for busy people.
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Editors' Choice Article
The ABC Technique
Overcoming Pessimistic Thinking
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Robyn has worked hard on a report all week. The deadline was tight, and, as she hands it over to her boss for an initial read-through, she swells with pride. She knows her boss is going to commend the quality of her work.
However, as her boss reads it, she develops a small frown. A moment later, she hands the report back to Robyn.
"I think you did a good job," she says. "If you'll just rework section two and add the figures I sent over last night, this will be ready to present to the board."
Robyn heads back to her office, crushed. She worked so hard, and her boss thinks the report is lousy. She adds the new figures with a sinking heart, wondering how long it will be before she's demoted or fired. For the rest of the day, she can't get the image of her boss's frown out of her mind. Her mood is down, she's listless, and her work suffers. She even misses a sale with a key client, because she's not on her game. |
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Can you learn to be optimistic?
© iStockphoto/cervo
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Clearly, Robyn is blowing the situation way out of proportion. With her pessimistic outlook, she has assumed the worst, and has turned a small setback into a disaster.
How about you? Are you an optimist? Or would you have reacted in the same way as Robyn?
Optimists have been proven to be happier, healthier, more productive and more successful than pessimists. The good news is that optimism is a skill - you can learn how to be more optimistic. In this article, we'll show you how to use the ABC Technique to develop a more optimistic outlook.
About ABC
This approach was originally created by psychologist, Dr. Albert Ellis. It was then adapted by Dr. Martin Seligman, a University of Pennsylvania professor and past president of the American Psychological Association. Seligman's adapted version was published in his 1990 book, "Learned Optimism."
ABC stands for:
- Adversity.
- Beliefs.
- Consequences.
In short, we encounter Adversity. How we think about this creates Beliefs. These beliefs then influence what we do next, so they become Consequences.
Here's an example - you yell at your assistant because she forgot to print a key report before your meeting (Adversity). You then think, "I'm a really lousy boss" (Belief). You then perform poorly during your meeting, because your self confidence has plummeted (Consequences).
The key point occurs between adversity and belief. When you encounter adversity, how you tend to explain it to yourself directly impacts your mindset and your relationships. Seligman calls this your "explanatory style," and he says that it is a habit that influences your entire outlook on life.
There are three dimensions to your explanatory style:
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Permanence |
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Pessimistic people unconsciously assume that the causes of bad events are permanent, while optimists believe that bad events are temporary.
For instance, imagine you had a bad day and had no time to help a colleague who needed your expertise. A pessimist might think, "I should never be friends with anyone at work because I'm a terrible friend." An optimist might think, "I was a terrible friend today."
The difference is subtle, but it really matters for your outlook!
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| 2. |
Pervasiveness |
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Pessimists make universal statements about their lives when something goes badly, while optimists make specific statements.
For instance, a pessimist might think, "All my reports are useless." An optimist might think, "This report was useless."
Again, the difference is subtle. Pessimists take one negative event and allow it to turn their entire work, or life, into a catastrophe. Optimists recognize that they might have failed in one area, but they don't allow that failure to overwhelm other parts of their lives. |
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Personalization |
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When we experience a negative event, we have two ways to think about it. We can blame ourselves for the event (internalizing it). Or, we can blame something outside ourselves (externalizing it).
Pessimists often internalize blame. They think, "This is all my fault," or "I'm too dumb to do this job." Optimists have higher self-esteem because they tend to externalize blame, thinking, "This is all John's fault," or "I haven't learnt enough about this skill yet; that's why I'm not doing well at this task." |
So, how can you reset your own ABC pattern?
Step 1: Track Your Inner Dialog
Begin by keeping a diary for several days. Your goal is to listen to your inner dialog, especially when you encounter a stressful or difficult situation.
For each situation, write down the adversity you experienced, the beliefs you formed after encountering the adversity, and the consequences of those beliefs.
Consequences can be anything, from happy or unhappy thoughts and feelings, to specific actions that you took. (Use our worksheet to get started.)
Example
Adversity: A colleague criticized my product idea in front of the team during our weekly meeting.
Belief: She's right; it was a dumb idea. I don't have much of an imagination, and now the entire team can see how uncreative I am. I should never have spoken up!
Consequences: I felt stupid and didn't speak up for the rest of the meeting. I don't want to attend any of the other team meetings this week, and have already made an excuse to avoid tomorrow's meeting.
Step 2: Analyze Results
Once you've written down several ABC situations, take a look at what you have found.
Here, you need to look for patterns in your thinking, specifically, how any broad beliefs have led to specific consequences.
To be optimistic, you need to change your beliefs following adversity. This, in turn, leads to more positive consequences.
Step 3: Use Distraction and Disputation
As you can see, the beliefs you develop after encountering adversity play a major role in your life, and determine whether you're an optimistic or pessimistic thinker. This makes it important to manage negative ABC patterns.
There are two ways to override these: distraction and disputation.
Distraction
If you want to interrupt your negative thoughts, you need to distract yourself. Simply telling yourself "not to think negatively" isn't going to work: you need to interrupt the cycle.
To do this, try distracting yourself when you start creating negative beliefs.
For example, you could wear a rubber band around your wrist. After you've gone through a stressful situation, and when you begin to formulate negative thoughts and beliefs as a result, snap the rubber band against your skin. This physical sting will remind you to step out of the cycle of negative thinking.
Once you've interrupted your negative thoughts, you need to shift your attention somewhere else. Concentrate intently on something else for a minute.
Disputation
Although distraction is useful for interrupting negative thinking, a more permanent solution is to dispute them. Think of Disputation as a "D" after ABC.
To dispute your negative thoughts and beliefs, you argue with yourself rationally. In particular, you look for the mistaken assumptions about your explanatory style that we talked about earlier.
We'll use the previous example to illustrate this technique, below.
Adversity: A colleague criticized my product idea in front of the team during our weekly meeting.
Belief: She's right; it was a dumb idea. I don't have much of an imagination, and now the entire team can see how uncreative I am. I should never have spoken up!
Consequences: I felt stupid and didn't speak up for the rest of the meeting. I don't want to attend any of the other team meetings this week, and have already made an excuse to avoid tomorrow's meeting.
Disputation: I'm blowing this out of proportion. My colleague had every right to criticize my idea; it was nothing personal, and her critique was spot on. She even commended my creative thinking once the meeting was over. All I need to do is think my ideas through a bit better next time.
Tip 1:
Disputing negative thoughts is also a good way to build self-confidence.
Tip 2:
You can also add an "E" for "Energization" to the letters A, B, C and D. This is where you take time to think about the positive feelings, behaviors, and actions that could or do follow from having a more optimistic outlook. |
Key Points
The ABC Technique is an approach developed by Albert Ellis and adapted by Martin Seligman to help us think more optimistically.
The technique is based on our explanatory style. That is, how we explain difficult or stressful situations to ourselves, across dimensions of permanence, pervasiveness, and personalization. These thoughts directly impact what we believe about the event, ourselves, and the world at large.
The Technique pushes you to analyze three aspects of a situation:
- Adversity.
- Beliefs.
- Consequences.
Whenever you encounter adversity you develop thoughts and beliefs about the situation. This, in turn, leads to consequences.
To be optimistic, you must change what you believe about yourself, and the situation, when you encounter adversity. Positive beliefs will, in turn, lead to more positive consequences, and a more positive outlook. |
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A Final Note
If you tend towards pessimism, think about how much happier and more effective you could be if you were more optimistic. Try using the ABC Technique for a few days or weeks - you'll enjoy the results!
Next time, we're showing you how to rebuild morale within your team and your organization. This is essential reading in these unpredictable times!
See you then!

James Manktelow
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