Life Plan: One Day To Go! And Leading Equals.

Mind Tools Newsletter 91 - Jan 8th, 2008 This newsletter is published by Mind Tools Ltd of 2nd Floor, 145-157 St John Street, London, EC1V 4PY, UK. You have received it because you have subscribed to our double opt-in newsletter. To subscribe or unsubscribe, just click the links at the bottom of this email.

Contents: In this Newsletter Leading Equals In the Club A Final Note

In our last newsletter of 2007, we launched our new Mind Tools goal-setting tool – the Life Plan Workbook. We're pleased to hear how helpful it's been to so many readers for their 2008 planning!

So, before I introduce our first newsletter article of 2008, I'd like to remind you that there's still time to plan the year ahead, and you can still benefit from our New Year offer!

New Year Offer: Just One Day To Go!

You get the Mind Tools Life Plan Workbook for free when you join the Career Excellence Club, just as long as you subscribe before midnight PST, Wednesday, January 9.

The workbook helps you explore your dreams, set powerful goals, and organize yourself for success. The Career Excellence Club then teaches you the skills – and gives you the help and support you need – to turn those dreams into reality.

It costs just US$1 to try out the Club for 1 month, and get this bonus for keeps – with no strings attached. So if you're ready to make 2008 an exceptional year, why not just give it a try? (Click here.) We look forward to welcoming you in the Club!

In This Newsletter...

At some point in 2008, most of us will face one of the hardest challenges of our careers – leading other people. What do you do when those ‘other people' are a team of your peers?

It's often an even harder leadership challenge than when you have the authority of being the boss. Perhaps you're leading your peers in a project team at work, or perhaps in a committee or club you belong to. So how do you motivate people and get the most from the team without authority? This week's featured article Leading Equals helps you learn the skills to do this. Read it below, and enjoy the challenge!

I hope 2008 is getting off to a great start for you. Don't forget to check out the Life Plan Workbook / Career Excellence Club offer by 9th January, and enjoy today's newsletter article too!

James & Rachel

James Manktelow and Rachel Thompson
MindTools.com
Mind Tools – Essential skills for an excellent career!

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Editors' Choice Article:
Leading Equals
Motivating People Effectively, Without Authority

Does this sound like a job you'd want?

"You'll be managing a diverse group of people from a variety of departments. They each have different areas of expertise and different ways of getting work done. The people don't report to you, and you'll have little to no authority over directing their performance. However, you'll be held accountable for the team’s output. To accomplish the team's goals, you'll be expected, among other things, to motivate, facilitate, encourage, communicate effectively, build trust, and resolve conflict."

This doesn't sound like a lot of fun, does it?

When leading a team of your peers, these are typical challenges.

Leadership is a complex subject. There are visionary leaders, empowering leaders, charismatic leaders, and values-based leaders. For each of these styles, there are situations where that style is and is not effective. However, the one thing that traditional leaders can usually rely on, regardless of their style or situation, is legitimate power. When things get tough, a traditional leader has the status and position to demand how work is done.

But when you're in charge of a team of your peers, your level of authority is often nonexistent. You might have a little status as the person to whom the work has been given – but is that enough to lead what is essentially a horizontal collaboration?

To lead a multifunctional peer group, you must have all the characteristics of great leaders – and then some. Here are the key skills you'll need to succeed.

Master the Group Process

Learn to lead discussions and proactively manage different personalities. You never know what past experiences – good and bad – team members have had with one another.

Whatever the history, your role as leader starts by setting a positive foundation for the team's interactions:

• Establish a relaxed environment, where everyone is encouraged to share opinions and ideas.
• Ask for input from everyone, and encourage quieter members to speak up.
• Use active listening skills, like paraphrasing and asking questions for clarification.
• Insist on respect for one another and, for tasks taking a lot of time and effort, consider developing a team charter to define your team's goals and how the team will work.
• Use participative decision making tools, and try to ensure active involvement and commitment from the team.

Empower Team Members

Leaders who give power to others can be very influential and motivating. When leaders use their power to help others accomplish great things, people often want to work very hard for them.

When you empower someone, you're essentially saying that you trust that person. When people feel trusted, they may naturally want to take on more responsibility for the outcome, because they'll share in the spotlight when success is achieved.

Empowerment, then, is a great motivator, and it can be used to recognize the efforts of team members. When leading your peers, be creative with reward and recognition – sometimes assigning a task or granting a level of authority can serve as a very effective reward.

Beyond this, work hard to motivate the people you're working with and, in particular, give praise wherever it's due.

Be Flexible

Rules, regulations and a heavy-handed approach can cause resentment and non-compliance in a team of peers. Use discretion, and learn to adapt to the changing environment – this can be essential.

You won't always be the expert, and you won't always know what to do. With a flexible leadership style, you can often deal with changing circumstances without compromising your leadership role. If you rely on a rigid structure and style, you may find yourself challenged often, and you may waste your energy fighting interpersonal battles instead of accomplishing goals.

Essentially, you need to help your team adjust to changes in direction, circumstance, and priority. Whenever you get a cross-section of people working together, there can be times of ambiguity and uncertainty. When you're open to change, your team will see that, and they'll be more likely to also accept change.

Set Goals

Few teams would get very far without goals. Certainly you need goals to point you in the right direction and to evaluate performance. When you bring together a diverse set of people, having a clear direction is even more essential.

All team members will likely have their own perspectives. These could lead your team down very different paths – if there's no central direction to follow. Different paths can also cause conflict around resources and priorities.

You can avoid many of these difficulties with clear goal setting that's based on agreed and valuable objectives. It's much easier to keep people working together effectively if objectives are clear, if it's obvious how the team's output will help its customer, and if disputes are resolved by referring to the team's goals.

From then on, it's important that you develop an implementation plan and remain focused on your targets.

Support and Protect Your Team

Each team member usually has his or her own regular job to do in addition to the team's specific tasks. This means that commitment to your team may be weakened from many directions. As the leader, and the one who is ultimately accountable, concentrate on getting the support and resources your team needs to do the job well.

Focus on these three key areas:

1. Obtain resources – Your team may quickly lose momentum if it encounters resource shortages. If you get your team what it needs – when the team needs it – your status, influence, and ability to motivate can increase significantly.
   
   
2. Manage stakeholders – Many people outside your team may strongly influence the team's success. First, you may encounter outside resistance from various sources. For example, John's manager may not allow him to work more than one hour per week on team projects, or the finance director may refuse to "spend one more dollar on that project."
   
   There may also be key team champions. As a leader, your challenge is to figure out how to use the champions' influence to persuade "resisters" to change their opinions. A great way to gain the respect of your team is to protect it from negative outside influences so that members can produce great work.
   
   
3. Obtain management feedback – Your team needs to know they're supported. Make sure you receive regular communication from managers and executives. You're the liaison – the link – to ensure that management knows what's going on, and that your team knows what management thinks.
   
   This can be a delicate balancing act, because you don't want to run back and forth with too much information. Figure out what each side needs to know to remain satisfied, and then provide it.

Key Points

Leading a team of your peers is a definite challenge, and it can put all of your leadership skills to the test. From setting goals to involving team members in decision making to creating a climate of openness and honesty, you need to have it all – and more.

If you remember to put your team's goal and its needs first, and if you work very hard to protect their interests, you'll prove to them that you're committed to and passionate about their success. When you demonstrate that you believe in the value of their work, and when you're willing to work through any obstacles you encounter, your team will respect your integrity – and they'll want to work hard with you, and for you, to achieve results.

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In the Career Excellence Club ...

As well as "All Readers' Articles" like the one you've just read, Club members get access to many more excellent resources: our Extended Toolkit of member-only tools, downloadable Bite-Sized Training lessons, podcast Book Insights and Expert Interviews, Coaching Clinics, and debate, discussion and support in the Club forums.

If you are already a member, simply click on the links provided below to access the recent resource in the list. If you are not yet a member, take our tour to find out more about what the club gives you.

7 Jan Mon	Revolutionary Wealth, By Alvin and Heidi Toffler 40 years ago, Alvin and Heidi Toffler wrote an influential book called "Future Shock", predicting the shift to an information economy. Find out about their new view of the future in this review of "Revolutionary Wealth." Premium Members' Book Insight Premium Members: Read More >> Take the Club Tour>>
4 Jan Fri	Backward Goal-Setting Using Backward Planning to Set Goals Goal planning typically goes from point A to B to C. But what if you start at C, and then work back toward A? Find out why this can have a different outcome! All Readers' New Tool Read More >> Take the Club Tour>>
3 Jan Thurs	Out with the Old...In with the New Are you fast forwarding into 2008, or reflecting on 2007? We recommend both – and in this coaching clinic, Sharon Juden helps you get the most from your reflections. All Members' Coaching Clinic Members: Read More >> Take the Club Tour>>
2 Jan Wed	Leading Equals – Motivating People Effectively, Without Authority If you're leading a group of your peers and you don't have much authority, how do you motivate them? Learn some useful strategies. All Readers' New Tool Read More >> Take the Club Tour>>
31 Dec Mon	Handling "Politics" Learn how to navigate the tricky working relationship issues that can manifest themselves as office politics. Premium Members' Learning Stream Read More >> Take the Club Tour>>
28 Dec Fri	Top Tools of 2007 – This Year's Most Popular Tools Do you know what this year's most popular tools were? Find out here! Premium Members' New Tool Read More >> Take the Club Tour>>
27 Nov Thur	Read Smarter – Consuming Information More Effectively You read everyday but do you do it as efficiently as you could? Do you even think about what you're reading and why before you dive in? Find out why these concepts are so important.All Members' Bite-Sized Training™ Members: Read More >> Take the Club Tour>>
26 Dec Wed	Stepladder Technique – Making Better Group Decisions You know how hard it can be for everyone to participate and be heard in a group. Find out how to manage people so that they make better group decisions.All Readers' New Tool Read More >> Take the Club Tour>>
24 Dec Mon	Influencer, By Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan, and Al Switzler Find out why the authors say you shouldn't think about end results if you want to influence others. And learn what you SHOULD be focusing on instead. Premium Members' Book Insight Premium Members: Read More >> Take the Club Tour>>

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A Final Note from James

In the last newsletter, I challenged you to spend just six hours thinking about what you want for the year ahead. If you've already done this, I hope you got as much of a "buzz" from the process as I did. If not, now's the time to do it!

Without clear goals, life can seem confused, and you can quickly become swamped in mundane activity. With clear, well-set goals, life is so much more fun! You have a clear challenge to focus on and, with goals targeted on things that really matter to you, you're working towards a truly satisfying future.

(And don't forget that our Life Plan Workbook helps with this – click here for more. Just remember that the offer expires in just one day's time!)

Best wishes for your best year ever in 2008!

James

James Manktelow

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Essential Skills for an Excellent Career!

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