Let's Reinvent the Workshop!

Mind Tools Newsletter 106 - Aug 5th, 2008 This newsletter is published by Mind Tools Ltd of 2nd Floor, 145-157 St John Street, London, EC1V 4PY, UK. You have received it because you have subscribed to our double opt-in newsletter. To subscribe or unsubscribe, just click the links at the bottom of this email

Contents: What's New? Planning a Workshop Corporate Services at Mind Tools A Final Note

What are your first thoughts when you're invited to attend a workshop? And what about when you need to arrange your own?

Workshops provide a useful meeting format for things such as designing and refining key processes, solving complex problems, or agreeing how resources will be allocated.

However, in some circles, workshops have got themselves a bad reputation. Talking shops, a waste of time, nothing ever comes out of them...

If these sentiments ring true with you, it's time for you to reinvent the workshop! It's time to dazzle your participants with workshop sessions that add serious value, and are a real pleasure to attend.

What's New?

Whenever you run a workshop, think about this analogy: a craftsman's workshop is a place with the tools and resources that enable craftsmen to do their best work. When you plan a workshop, you too need to create an environment in which the best work can take place. Make sure your workshops do just this, with this week's article, "Planning a Workshop".

Our second new article this week looks at Six Sigma. In it, Six Sigma expert Tom Pyzdek explains the principles behind this important quality system, and shows how it is used in many organizations today.

Enjoy the newsletter, and enjoy planning your next workshop!

James & Rachel

James Manktelow and Rachel Thompson
MindTools.com
Mind Tools – Essential skills for an excellent career!

P.S. Do you know someone else who'd enjoy reading this newsletter? Why not email a link to them today? Simply click here for a pre-formatted email, ready for you to send.

To find out about new tools on the Mind Tools site the moment they’re uploaded, click here to subscribe to the Mind Tools RSS feed (you'll need an RSS newsreader installed), or here to find out more about RSS.

---

Editor's Choice Article:

Planning a Workshop

Organizing and Running a Successful Event

Anyone who has ever planned a workshop will tell you that it's a big job. And planning a good one? Well, that takes organization, focus, and a lot of creativity.

So how do you prepare for a workshop that will be not only relevant and productive, but memorable?

Some people HATE going to workshops. Done wrong, they can be a huge waste of time and money. However, if they're planned well, they can be incredibly valuable for everyone involved. Workshops are great for brainstorming, interactive learning, building relationships, and problem solving. This is why advance planning is critical.

Before the Workshop

Follow these steps to make sure your workshop is a valuable experience for everyone:

 

• Step 1: Define the Goals
  
  Every workshop must have a goal. Do you need to improve your company's hiring procedures? Do you want to teach managers how to be better organizers? Do you need to do some team building with a newly formed team?
  
  Many workshops are a waste of time because there's no clear goal kept at the center of the discussion. Without this clear goal, there's really no point in getting people together.
  
  
• Step 2: Decide Who Will Attend
  
  Knowing who will attend directly relates to your objective. For example, if your workshop's goal is to develop a detailed solution to a problem, then you probably want 10 or fewer key attendees. If your goal is centered on education, then you might be happy with a much larger group, which divides into smaller groups for discussion.
  
  Make a list of who needs to be there. Try to be as specific as possible, but leave a few openings for last-minute additions.
  
  
• Step 3: Choose the Right Location
  
  If you have 10 attendees, then the conference room down the hall will probably be just fine. But if you have 50 people, you may have to find an outside location that's large enough.
  
  Think about the logistics and practical details of your workshop when you choose the location. Will everyone be able to see your visual aids? If you need a certain technology, like teleconferencing, will the location support it? Are there appropriate facilities for breakout sessions? Will everyone be able to reach the venue? Will you need to organize accommodation for people who are coming from a long way away? And what catering facilities does the venue provide?
  
  
• Step 4: Create an Agenda
  
  Now that you know your primary objective and who will attend, you can start to develop an outline of how you'll achieve the workshop's goal.
  
  
  • Main points - Create a list of main points to discuss, and then break down each larger point into details that you want to communicate to your audience.
    
    
  • Visual aids - List the visual aids, if any, you'll use for each point. If you need technical support, this helps the people providing it to determine where they need to focus their efforts.
    
    
  • Discussions and activities - Take time to list exactly which group discussions and activities you'll have at which point in the workshop. How much time will you allow for each exercise? Make sure your activities are appropriate for the size of the group, and ensure that your venue has the resources (for example, seminar rooms) needed to run sessions.
    
    
  Remember, the more detailed your plan, the more you'll ensure that your workshop will run to schedule - and be successful.
  
  
• Step 5: Develop a Follow-up Plan
  
  The only way to find out if your workshop was a success is to have an effective follow-up plan. Create a questionnaire to give to all participants at the end of the event, and give them plenty of opportunity to share their opinions on how well it went. Although this can be a bit scary, it's the only way to learn - and improve - for the next time.
  
  It's also important to have a plan to communicate the decisions that were reached during the workshop. Will you send out a mass email to everyone with the details? Will you put it on your company's intranet? People need to know that their hard work actually resulted in a decision or action, so keep them informed about what's happening after the workshop has ended.

During the Workshop - Getting People Involved

Once you have a solid advance plan, figure out how to bring some excitement into your event. You know the topics that you want to cover, but how will you make the information fun and memorable for your team?

Getting everyone involved is key to a successful workshop. If you stand up and talk for three hours, you're just giving a lecture - not facilitating a workshop. Everyone needs to participate.

Creating group exercises is different for each workshop. Keep these tips in mind:

 

• Many people are nervous about speaking up in an unfamiliar group. If you plan group exercises, keep the size of each group small, so people are more comfortable talking and interacting.
  
  
• Mix up different types of people in each group. For example, if several departments participate in your workshop, don't put members of the same department in their own group. By encouraging people to interact with other departments, they can learn to look at things from different perspectives.
  
  
• Determine how you'll record the ideas from each group. Will participants shout them out while you write them down? Or will they write down their own ideas and then give them to you? This is a small, but important, detail that's often overlooked.
  
  
• If you have five or fewer groups, spend time allowing the entire team to evaluate the ideas from each smaller group. This is a great way to narrow down your list of ideas, and let the good ones really shine.

Remember, spend as much time as you can creating fun and interesting group exercises. These will likely keep everyone interested and participating.

Overall Workshop Tips

Here are some more ideas for running a successful workshop:

 

• If you plan the meeting, you may want to facilitate it as well. Learn how to do this effectively in The Role of a Facilitator.
  
  
• Start the meeting with a few icebreakers to get everyone relaxed and comfortable.
  
  
• If your workshop's goal is to address a difficult or sensitive topic, it's especially important to get the group comfortable before starting. One way is to tell a story that's loosely related to the topic before you begin discussing the difficult issue.
  
  
• Sometimes, not everyone has to stay for the entire workshop. For instance, the CEO might be too busy to attend the whole session. Identify which sections your busiest participants need to attend, and suggest in advance when they might want to arrive and leave. They'll appreciate your consideration.
  
  
• Where possible, avoid holding your workshop after lunch, between 2:00 and 3:00 in the afternoon. For many people, this is their slowest, most unproductive time of day. Your group will probably be more energetic if you schedule the event in the morning or late afternoon. (If you have to run the workshop in the early afternoon, make sure there's plenty of strong coffee available!)
  
  
• If your workshop's ultimate goal is to make a decision about something, the more people who attend, the less likely it is that you'll reach a decision. Here, try to keep the number of people attending to a minimum (for example, by issuing minutes after the event to people who are just interested.) It's also important to become familiar with the different strategies for team decision making. See our article on Organizing Team Decision Making to learn more.

Key Points

There's no doubt that planning a great workshop is a lot of work. But if you spend time thinking through the details, everyone will get full value from the event.

The workshop's goal should be at the center of all your planning. Creative exercises will get everyone relaxed and involved, and don't forget to follow up afterward: Although it can be scary to hear what people really thought of all your hard work, it's the only way you'll improve your next event.

Better Workshops With Help From Mind Tools Corporate Resources: Did you know that you can license Mind Tools articles and programs to use in your workshops and training sessions? Whether you want to use a single article or the full Mind Tools tool-kit, there's a huge array of pre-developed Mind Tools material ready for you to draw on! Click here to find out more.

---

A Final Note from James

Like many people, I've seen too many workshops miss the mark, alienating the very people who they aimed to involve and benefit. This is a shame, because, when set up for the right reasons and then kept on target, workshops can deliver rich, sophisticated and useful solutions to complex problems. I encourage you to persevere with them, but do make sure you get the planning right!

In two week's time, we're back with three great articles. Look out for new articles on Unblocking Bottlenecks and Safety in Teams, along with another of our featured favorites on "Winning Expert Power".

Until then, have a great two weeks, and enjoy the Mind Tools site!

.

James

James Manktelow
Click here to email
MindTools.com
Mind Tools – Essential skills for an excellent career!

Privacy Policy:
Mind Tools will treat your email address with complete respect and will not circulate it to any third party.

To unsubscribe, please click the unsubscribe link at the bottom of the email we sent you.

IIf you are not already a member and you would like to subscribe, please visit the mindtools.com site and subscribe using the form on the right hand side bar.

© Mind Tools Ltd, 2008.
If you have enjoyed this issue, please feel free to email it on to your friends and co-workers. If you think they would benefit from the skills we teach, please pass this newsletter on!

Also, you are very welcome to post this issue of the newsletter to your own web site. If you do, you must leave it completely intact, include copyright information, and include both the URL of the mindtools site (http://www.mindtools.com) and the subscription email address for the newsletter (http://www.mindtools.com/subscribe.htm).

---

Where to go from here: