Bill Tucker

Location: Canada

Job: Technology coordinator and computer applications instructor

Club Member Since: 2007

Favourite Feature: Personal Learning Plan

Supervisor Bill Tucker was on the lookout for a management toolbox when he came across Mind Tools.

"I took a look at the site and went, 'Wow! This is great,'" he recalls. "There were so many resources available and it was exactly what I was looking for at the time."

Bill was a new manager and was keen to improve his skills in a range of areas.

"I advocate continuous learning for my clients and also for myself and that's what I wanted to use the site for – to carry on learning," he explains. "For example, I was being asked to chair meetings and make organisational presentations, and those were things that weren't familiar to me at that time. I would log into Mind Tools and search the database and sure enough, lo and behold, there were tools that would help me with those types of issues. They were tremendously helpful.

"I was able to post questions on management issues on the site as well and I got feedback from other members. Mind Tools is a global website, with members from all over the world, so you get different contributing perspectives from those members. I have not been able to find another site that incorporates so many tools with so many varying perspectives and so many professional members at such a reasonable cost to the membership."

While he finds the input from other members really useful, Bill also values the support provided by the Mind Tools staff.

"Having staff on the site who are concerned about your participation is great," he says. "They don't bug you, but they definitely prompt you and encourage you to use the tools on the site and to keep coming back. The impression they leave with you is that they are focused on helping you to develop your professional careers."

A veteran member, Bill uses and values many of the Club's original features. But his favorite is one of the more recent ones.

"What I find the most useful is the Personal Learning Plan," he says. "Being able to take leadership skill articles, team management articles, strategy tools and so on, search them on the site and then bring them into a single source and have them available if I need to review them again, and also being linked from those articles to related articles on the same topic, for me that's the most useful tool that I've ever been offered by a website."

Listen to Bill talking about the Club:

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