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		<title>MindTools.com</title>
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		<description>Essential Skills for an Excellent Career!</description>
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				<title>Mind Tools: Life after Job Loss</title>
				<description><![CDATA[Coping with the emotional turmoil - All Readers - Losing a job can be incredibly upsetting and difficult. Learn how to recognize the emotions and setbacks you&#39;re likely to experience, and then deal with them so that you can move forward.  ]]></description>
				<pubDate>Jul 03,2009</pubDate>
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				<title>Mind Tools: Team Briefings</title>
				<description><![CDATA[Sharing organizational information efficiently - All Members - Team briefings are often the best way to deliver information. Learn how to plan and deliver effective briefings to improve communication within your team.  ]]></description>
				<pubDate>Jul 01,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 130</title>
				<description><![CDATA[Say "Yes" Wisely! - All Readers - In it, we look at why saying &quot;yes&quot; or &quot;no&quot; aren&#39;t your only options when you&#39;re asked to do something.  ]]></description>
				<pubDate>Jun 30,2009</pubDate>
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				<title>Mind Tools: &quot;Yes&quot; to the Person, &quot;No&quot; to the Task</title>
				<description><![CDATA[Asserting yourself while maintaining relationships - All Readers - Is it hard for you to say &quot;no&quot; without giving up what you need? Learn how to negotiate successfully and meet everyone&#39;s needs, without creating bad feelings.  ]]></description>
				<pubDate>Jun 26,2009</pubDate>
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				<title>Mind Tools: Aptitude Testing</title>
				<description><![CDATA[Assessing the potential for success - All Members - Organizations frequently use aptitude tests in recruitment as well as promotion, development, and training. Find out more about them.  ]]></description>
				<pubDate>Jun 24,2009</pubDate>
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				<title>Mind Tools: Emotional Labor</title>
				<description><![CDATA[Helping Workers Present a Positive Face - All Readers - Do you need to hide your emotions and true feelings in order to do your work? If so, you&#39;re engaged in emotional labor. Find out more about this fascinating requirement for many jobs.  ]]></description>
				<pubDate>Jun 19,2009</pubDate>
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				<title>Mind Tools: Working in a Family Business</title>
				<description><![CDATA[Understanding the pros and cons - All Members - Find out about the advantages and disadvantages of working in a family business, and learn some survival strategies for both family and non-family staff.  ]]></description>
				<pubDate>Jun 17,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 129</title>
				<description><![CDATA[Motivate Your Team, Improve Performance! - All Readers - In it, we look at a two stage process for improving the performance of your team by boosting your motivation skills.  ]]></description>
				<pubDate>Jun 16,2009</pubDate>
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				<title>Mind Tools: The Agile Leader</title>
				<description><![CDATA[Adaptability - All Readers - Find out why the best leaders are those who don&#39;t just repeat what&#39;s worked well in the past.  ]]></description>
				<pubDate>Jun 05,2009</pubDate>
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				<title>Mind Tools: Conjoint Analysis</title>
				<description><![CDATA[Measuring buyer preferences - All Members - What do people really want from your products? Do they base their buying decisions on one factor, or a combination of factors? Find out how conjoint analysis can help you solve the mystery of consumer preference.  ]]></description>
				<pubDate>Jun 03,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 128</title>
				<description><![CDATA[How Good Are Your Leadership Skills? - All Readers - In it, we look launch a new self test to help you find out &quot;How good are your leadership skills?&quot;, and announce Leadership Month in the Career Excellence Club with a great offer for members.  ]]></description>
				<pubDate>Jun 02,2009</pubDate>
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				<title>Mind Tools: How Good Are Your Leadership Skills?</title>
				<description><![CDATA[Your key area for improvement? - All Readers - Find out how good your leadership skills are, where you could improve, and how you can move further along the path to effective leadership.  ]]></description>
				<pubDate>May 29,2009</pubDate>
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				<title>Mind Tools: Managing Knowledge Workers</title>
				<description><![CDATA[Getting the most from them - All Members - The nature of knowledge work makes it difficult to monitor. Learn how to help knowledge workers reach their full potential.  ]]></description>
				<pubDate>May 27,2009</pubDate>
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				<title>Mind Tools: Perceptual Positions</title>
				<description><![CDATA[Seeing other points of view - All Readers - Do you find it hard to see things from someone else&#39;s perspective? We&#39;ll show you how to use the perceptual positions technique to improve relationships, at work or anywhere.  ]]></description>
				<pubDate>May 22,2009</pubDate>
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				<title>Mind Tools: Working with the Media</title>
				<description><![CDATA[How to make a good impression - All Members - Working with the media is not nearly as daunting as many people think. We&#39;ll show you the basics of writing a press release, and how to handle a television or radio interview.  ]]></description>
				<pubDate>May 20,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 127</title>
				<description><![CDATA[Delegate and Thrive! - All Readers - In it, we look why failing to delegate is missing an opportunity to achieve more.  ]]></description>
				<pubDate>May 19,2009</pubDate>
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				<title>Mind Tools: Contingency Planning</title>
				<description><![CDATA[Developing a good &#39;Plan B&#39; - All Readers - Organizations that don&#39;t make contingency plans often do poorly when operational setbacks occur. Learn why contingency planning is critical to long-term success.  ]]></description>
				<pubDate>May 15,2009</pubDate>
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				<title>Mind Tools: Managing Contractors</title>
				<description><![CDATA[Hiring, managing, and motivating contract workers - All Members - Working with contract workers has pros and cons. We&#39;ll review what you need to know before you hire an independent contractor for your team.  ]]></description>
				<pubDate>May 13,2009</pubDate>
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				<title>Mind Tools: Force Field Analysis</title>
				<description><![CDATA[Analyzing the pressures for and against change - All Readers - Not sure if your plan is worth implementing? Discover a technique that helps you weigh up the forces for and against change.  ]]></description>
				<pubDate>May 12,2009</pubDate>
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				<title>Mind Tools: Value Stream Mapping</title>
				<description><![CDATA[Making improvements that add value - All Readers - Learn how to identify efficiency improvements that will make a difference to your customers, and increase your bottom line profit.  ]]></description>
				<pubDate>May 08,2009</pubDate>
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				<title>Mind Tools: The Psychological Contract</title>
				<description><![CDATA[Meeting your team&#39;s unspoken expectations - All Members - You may know what&#39;s written in your workers&#39; formal contracts, but do you know what they expect beyond that? Successful management often depends on how well you meet these unwritten expectations.  ]]></description>
				<pubDate>May 06,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 126</title>
				<description><![CDATA[Lead The Way: Better Times Ahead! - All Readers - In it, we look at the leadership skills needed to help people and organizations get through the current downturn.  ]]></description>
				<pubDate>May 05,2009</pubDate>
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				<title>Mind Tools: Leadership In Hard Times</title>
				<description><![CDATA[Leading and Succeeding, in a Downturn - All Readers - Difficult economic times require a robust set of leadership skills and attitudes. Learn strategies to survive... and become stronger than ever.  ]]></description>
				<pubDate>May 01,2009</pubDate>
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				<title>Mind Tools: Miles and Snow&#39;s Organizational Strategies</title>
				<description><![CDATA[Aligning organizational structure and strategy - All Members - The way your company responds and adapts to changing market conditions is critical. Learn about the relationship between organizational structure and strategy, and understand four different strategic types.  ]]></description>
				<pubDate>Apr 29,2009</pubDate>
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				<title>Mind Tools: Forming, Storming, Norming and Performing</title>
				<description><![CDATA[Helping new teams perform effectively, quickly - All Readers - New teams take time to gel and mostly go through recognizable stages on the way. Learn what these are and what you can do to facilitate the process.  ]]></description>
				<pubDate>Apr 27,2009</pubDate>
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				<title>Mind Tools: Managing Your Emotions at Work</title>
				<description><![CDATA[Controlling your feelings... before they control you - All Readers - Everyone experiences emotions at work. After all, we&#39;re only human. But sometimes our feelings can hurt our productivity. Learn how to manage your emotions constructively.  ]]></description>
				<pubDate>Apr 24,2009</pubDate>
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				<title>Mind Tools: Working With Project Sponsors</title>
				<description><![CDATA[Relationship between project manager and project sponsor - All Members - A project sponsor wants change, and has the power and influence to make it happen. Understand the key drivers and responsibilities of a project sponsor, and how to work effectively with yours.  ]]></description>
				<pubDate>Apr 22,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 125</title>
				<description><![CDATA[What Have You Learned Today, Really? - All Readers - In it, we discuss what you can do to help and motivate your team to learn new skills on the job.  ]]></description>
				<pubDate>Apr 21,2009</pubDate>
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				<title>Mind Tools: Brainwriting</title>
				<description><![CDATA[Getting more from your idea sessions - All Readers - You&#39;ve heard of brainstorming, but how about brainwriting? Learn a technique that many believe generates more, and better, ideas..  ]]></description>
				<pubDate>Apr 17,2009</pubDate>
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				<title>Mind Tools: Managing Interns</title>
				<description><![CDATA[How to find and develop yours - All Members - What value can interns deliver to your organization? We tell you what you need to know about finding, training, and motivating an intern.  ]]></description>
				<pubDate>Apr 15,2009</pubDate>
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				<title>Mind Tools: Running Effective Meetings</title>
				<description><![CDATA[Establishing an Objective and Sticking to It - All Readers - Bad meetings can drain our energy, test our patience, and waste our time. In a good meeting, you can accomplish a lot. Find out the key elements that go into running a focused, effective meeting.  ]]></description>
				<pubDate>Apr 14,2009</pubDate>
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				<title>Mind Tools: Success Programming</title>
				<description><![CDATA[Affirming your successful future - All Members - You know that old phrase &#39;Whether you believe you can, or you believe you can&#39;t, you&#39;re right&#39;? Well, here&#39;s an effective technique for helping you believe you CAN achieve success.  ]]></description>
				<pubDate>Apr 10,2009</pubDate>
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				<title>Mind Tools: Encouraging Learning in the Workplace</title>
				<description><![CDATA[Helping others learn - All Readers - Managers, supervisors, and experienced team members are often expected to train others, formally or informally. Learn how to facilitate an effective training session, and prepare yourself for this rewarding challenge.  ]]></description>
				<pubDate>Apr 08,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 124</title>
				<description><![CDATA[Dynamic Decision-Making! - All Readers - In it, we look at how you can make sure you&#39;re going about making any decision in an appropriate way, and we also discuss strategies for overcoming information overload.  ]]></description>
				<pubDate>Apr 07,2009</pubDate>
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				<title>Mind Tools: Dynamics of Decision Making</title>
				<description><![CDATA[Hear what people are really saying - All Readers - Decision making can be difficult. Learn to use a solid decision-making framework and a variety of associated tools&hellip; and improve your ability to choose the best alternative.  ]]></description>
				<pubDate>Apr 03,2009</pubDate>
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				<title>Mind Tools: Queuing Models</title>
				<description><![CDATA[Optimizing service and resources - All Members - Long wait lines can lead to frustrated customers. Learn more about queues, and how you can optimize service to both internal and external customers.  ]]></description>
				<pubDate>Apr 01,2009</pubDate>
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				<title>Mind Tools: Active Listening</title>
				<description><![CDATA[Hear what people are really saying - All Readers - Listening isn&#39;t the &quot;poor relation&quot; of speaking and writing. But it often gets less attention than these other communication skills. Learn how to listen effectively.  ]]></description>
				<pubDate>Mar 31,2009</pubDate>
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				<title>Mind Tools: Overcoming Information Overload</title>
				<description><![CDATA[Strategies for managing information - All Readers - It&#39;s easy to feel overwhelmed by the volume of information you receive. Learn some strategies for dealing with information overload]]></description>
				<pubDate>Mar 27,2009</pubDate>
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				<title>Mind Tools: Managing Volunteers</title>
				<description><![CDATA[Finding the right balance - All Members - Supervising workers with no pay or contracts can challenge your management skills. Find out how to get the most from your volunteer team.  ]]></description>
				<pubDate>Mar 25,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 123</title>
				<description><![CDATA[Inspire Your Audience, Always! - All Readers - In it, we look at a process which top presenters use to ensure that their presentations are always compelling.  ]]></description>
				<pubDate>Mar 24,2009</pubDate>
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				<title>Mind Tools: Project Issue Management</title>
				<description><![CDATA[Identifying and resolving issues - All Members - Issues, problems, conflicts, inconsistencies&hellip; whatever you call them, you have to deal with them effectively. Learn how to develop a plan to report, investigate, and resolve issues before they harm your project.  ]]></description>
				<pubDate>Mar 20,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 122</title>
				<description><![CDATA[Inspirational Authenticity! - All Readers - In it, leadership expert Bruna Martinuzzi explains the hallmarks of truly effective leaders.  ]]></description>
				<pubDate>Mar 17,2009</pubDate>
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				<title>Mind Tools: The Talisman of Leadership, Authenticity</title>
				<description><![CDATA[By Bruna Martinuzzi - All Readers - Are you the kind of person that others want to follow? Discover the key traits and behaviors of an authentic leader.  ]]></description>
				<pubDate>Mar 17,2009</pubDate>
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				<title>Mind Tools: Developing a Competency Framework</title>
				<description><![CDATA[Linking company objectives and personal performance - All Readers - Success in a role requires a specific set of competencies that relate to the job, as well as to the organization&#39;s goals. Learn how to create a competency framework for your company.  ]]></description>
				<pubDate>Mar 13,2009</pubDate>
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				<title>Mind Tools: Linear Programming</title>
				<description><![CDATA[Optimizing your limited resources - All Members - Learn how you can use linear programming techniques to optimize your use of limited resources.  ]]></description>
				<pubDate>Mar 11,2009</pubDate>
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				<title>Mind Tools: A Happy Ending</title>
				<description><![CDATA[Wrapping up your current role before moving on - All Readers - Promotions and other job transitions can be hard. We&#39;ll show you how to tie up your current work so you don&#39;t leave your boss, or your former colleagues, with any loose ends.  ]]></description>
				<pubDate>Mar 06,2009</pubDate>
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				<title>Mind Tools: Dealing with Difficult People</title>
				<description><![CDATA[Learning to fight back... on your terms - Premium Members - Are some people at your office &#39;difficult&#39; to be around? Are they sometimes rude, or simply unkind? We&#39;ll show you how to deal effectively with these people, without going crazy.  ]]></description>
				<pubDate>Mar 04,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 121</title>
				<description><![CDATA[Get Your Views Respected! - All Readers - In it, we share how you can make your business reports pack a punch every time, and we also ask for HR Managers&#39; help with a new mini-survey.  ]]></description>
				<pubDate>Mar 03,2009</pubDate>
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				<title>Mind Tools: How Good are Your Motivation Skills?</title>
				<description><![CDATA[Discover key factors for building a motivated team - All Readers - Are your team members performing at their peak? Or could your motivation skills do with a boost? Take our quiz to help you identify which of your motivational practices needs a little work.  ]]></description>
				<pubDate>Mar 03,2009</pubDate>
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				<title>Mind Tools: Writing Reports</title>
				<description><![CDATA[Using the business report format - All Readers - Writing a business report can be challenging, but following a standard format will help you stay focused and concise. We&#39;ll show you a proven format, and explain why it&#39;s so important to use.  ]]></description>
				<pubDate>Feb 27,2009</pubDate>
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				<title>Mind Tools: Competitive Intelligence</title>
				<description><![CDATA[Learning what competitors are doing - Premium Members - Competitors may have a huge impact on how you position and drive your business. Learn how to find and use competitive information to your advantage, and start making better business decisions.  ]]></description>
				<pubDate>Feb 25,2009</pubDate>
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				<title>Mind Tools: Understanding Accounts</title>
				<description><![CDATA[Basic finance for non-financial managers - All Readers - Don&#39;t let accounting cycles and financial statements intimidate you. Learn where the numbers come from, and how the statements relate to one another, and use the information to make better managerial decisions.  ]]></description>
				<pubDate>Feb 20,2009</pubDate>
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				<title>Mind Tools: Rationalizing Team Activities</title>
				<description><![CDATA[Reorganizing priorities in changing times - Premium Members - When the economy is down, company priorities can change fast. Learn how to assess your team&#39;s activities, and redefine what you should be focusing on.  ]]></description>
				<pubDate>Feb 18,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 120</title>
				<description><![CDATA[How Good Are Your Presentation Skills? - All Readers - In it, we give you a quick quiz to help you assess your presentation skills, and home in on the tools that can help you improve them.  ]]></description>
				<pubDate>Feb 17,2009</pubDate>
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				<title>Mind Tools: Centering</title>
				<description><![CDATA[Gaining Control Before a Performance - All Readers - If you feel stressed about public speaking, job interviews, or other occasions when you need to &#39;perform,&#39; you can learn to handle this stress by &#39;centering.&#39;  ]]></description>
				<pubDate>Feb 13,2009</pubDate>
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				<title>Mind Tools: Activity-Based Costing (ABC)</title>
				<description><![CDATA[Understanding what really drives costs - Premium Members - What does it really cost to manufacture a product, run a department, or finish a project? Find out how to assign costs more accurately so that you can maximize profitability.  ]]></description>
				<pubDate>Feb 11,2009</pubDate>
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				<title>Mind Tools: How Good Are Your Presentation Skills?</title>
				<description><![CDATA[Understanding your impact - All Readers - How confident are you as a presenter? Do you feel that you deliver what the audience wants in a way that keeps people engaged and interested? Take our quiz and find out.  ]]></description>
				<pubDate>Feb 06,2009</pubDate>
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				<title>Mind Tools: Managing During A Downturn</title>
				<description><![CDATA[Keeping morale up when the economy is down - Premium Members - Looking for creative ways to motivate your team during the downturn? Learn some tips for rallying the troops, and for keeping lines of communication open.  ]]></description>
				<pubDate>Feb 04,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 119</title>
				<description><![CDATA[What Do REAL Leaders Know? - All Readers - In it, we look at what managers can do to cut costs and increase efficiency without damaging their teams.  ]]></description>
				<pubDate>Feb 03,2009</pubDate>
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				<title>Mind Tools: Team-Building Exercises</title>
				<description><![CDATA[Planning activities that actually work - All Readers - When team-building activities are done right, they can be valuable. When done with no purpose to them, they can seem a waste of time. Learn how to plan strategically for events that actually benefit your team.  ]]></description>
				<pubDate>Jan 30,2009</pubDate>
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				<title>Mind Tools: Developing Surveys</title>
				<description><![CDATA[Asking the right questions the right way - Premium Members - If you want to know what your customers, suppliers, or workers think, ask them. Learn how to get the most from surveys, and improve your design, questions, and response rates.  ]]></description>
				<pubDate>Jan 28,2009</pubDate>
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				<title>Mind Tools: The Thrifty Manager</title>
				<description><![CDATA[Cutting costs the smart way - All Readers - If it&#39;s your responsibility to cut department costs, don&#39;t panic. We&#39;ll show you sensible ways to reduce your expenses without hurting staff morale, or eliminating essentials.  ]]></description>
				<pubDate>Jan 23,2009</pubDate>
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				<title>Mind Tools: The GE-McKinsey Matrix</title>
				<description><![CDATA[Determining investment priorities - Premium Members - It can be difficult to decide which business units or product lines to invest in. Learn how to use the GE matrix to visualize your business portfolio, and help your strategic planning.  ]]></description>
				<pubDate>Jan 21,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 118</title>
				<description><![CDATA[What Do REAL Leaders Know? - All Readers - On the day that Barack Obama is inaugurated as President of the US, we look at the key skills that define truly excellent leaders, and explain how you can develop these.  ]]></description>
				<pubDate>Jan 20,2009</pubDate>
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				<title>Mind Tools: What a Real Leader Knows</title>
				<description><![CDATA[Developing fundamental leadership skills - All Readers - Practical leadership skills can be learned. Beyond that, it&#39;s what leaders do on a daily basis that sets them apart. Learn what effective leaders know that others may not.  ]]></description>
				<pubDate>Jan 16,2009</pubDate>
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				<title>Mind Tools: Managing Project Finances</title>
				<description><![CDATA[Understanding and Controlling Project Costs - Premium Members - Cost management is a key factor in a project&#39;s success. Learn how to use cost estimating, cost budgeting, and cost control to ensure the success of your next project.  ]]></description>
				<pubDate>Jan 14,2009</pubDate>
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				<title>Mind Tools: Project Schedule Development</title>
				<description><![CDATA[Planning the timing and sequence of project activities - All Readers - A project schedule is critical to a project management plan. Learn the key tools for developing an efficient and practical timeline for project completion.  ]]></description>
				<pubDate>Jan 09,2009</pubDate>
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				<title>Mind Tools: Working for a Small Business</title>
				<description><![CDATA[Understanding the pros and cons - Premium Members - Working for a small business is very different from working for a large corporation. We outline the pros and cons, so you can decide which is right for you.  ]]></description>
				<pubDate>Jan 07,2009</pubDate>
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				<title>Mind Tools: Mind Tools Newsletter 117</title>
				<description><![CDATA[2009: Gloomy or Glittering? - All Readers - In it we encourage you to opt for a glittering 2009 and dispel the current gloom. Start with our article on creating job satisfaction!  ]]></description>
				<pubDate>Jan 06,2009</pubDate>
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				<title>Mind Tools: Creating Job Satisfaction</title>
				<description><![CDATA[Getting the most from your job. - All Readers - What gives you satisfaction at work? Is it money, status, or enjoyment? Learn the key ingredients of job satisfaction, and how to make the changes you need to get the most from your job.  Where to go from here: ]]></description>
				<pubDate>Jan 02,2009</pubDate>
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