http://www.mindtools.com/ Whats New at Mind Tools? en rsseditor@mindtools.com (James Manktelow) rsseditor@mindtools.com (James Manktelow) Mind Tools Ltd, 1996-2011, All Rights Reserved Tue, 07 Feb 2012 09:22:55 +0000 PHP custom autogenerator This diagram-based technique helps you identify all of the likely causes of the problems you're facing. http://www.mindtools.com/pages/article/newTMC_03.htm http://www.mindtools.com/pages/article/newTMC_03.htm Learn how to develop the self-discipline you need to achieve your personal and professional goals. http://www.mindtools.com/pages/article/self-discipline.htm http://www.mindtools.com/pages/article/self-discipline.htm Find out how to read more effectively in this week's Mind Tools newsletter. http://www.mindtools.com/pages/Newsletters/31Jan12.htm http://www.mindtools.com/pages/Newsletters/31Jan12.htm Find out why authenticity is so important, and learn how to start living authentically. http://www.mindtools.com/pages/article/authenticity.htm http://www.mindtools.com/pages/article/authenticity.htm Learn how to use the Six Thinking Hats technique to look at decisions from different perspectives. http://www.mindtools.com/pages/main/videos.htm#six-hats http://www.mindtools.com/pages/main/videos.htm#six-hats Use this theory to understand your organization better, so that you can help it reach its objectives more effectively. http://www.mindtools.com/pages/article/deming-system.htm http://www.mindtools.com/pages/article/deming-system.htm In this week's newsletter, we look at preparing for difficult conversations and situations effectively. http://www.mindtools.com/pages/Newsletters/24Jan12.htm http://www.mindtools.com/pages/Newsletters/24Jan12.htm In this interview, Matthew Kelly explains why he believes satisfaction is a much healthier goal than work/life balance, and outlines his five-steps for personal and professional satisfaction. http://www.mindtools.com/pages/club/interviews/Matthew-Kelly.htm http://www.mindtools.com/pages/club/interviews/Matthew-Kelly.htm Entrepreneurship is exciting and challenging, yet risky. Find out how you can develop the skills you need to be a successful entrepreneur. http://www.mindtools.com/pages/article/newCDV_76.htm http://www.mindtools.com/pages/article/newCDV_76.htm Learn how to manage conflicting priorities and keep people satisfied. http://www.mindtools.com/pages/article/managing-conflicting-priorities.htm http://www.mindtools.com/pages/article/managing-conflicting-priorities.htm Find out how to improve your productivity by removing bottlenecks in your processes. http://www.mindtools.com/pages/Newsletters/17Jan12.htm http://www.mindtools.com/pages/Newsletters/17Jan12.htm Learn how to use role-play to prepare for challenging situations and difficult conversations. http://www.mindtools.com/CommSkll/RolePlaying.htm http://www.mindtools.com/CommSkll/RolePlaying.htm Learn how to work and do business in the thriving and diverse culture of South Africa. http://www.mindtools.com/pages/article/managing-south-africa.htm http://www.mindtools.com/pages/article/managing-south-africa.htm This theory helps you improve processes so that you can boost performance. http://www.mindtools.com/pages/article/toc.htm http://www.mindtools.com/pages/article/toc.htm Identify your potential clients' wants and needs, so that you can sell a solution that's right for them. http://www.mindtools.com/pages/article/consultative-selling.htm http://www.mindtools.com/pages/article/consultative-selling.htm This week's newsletter shows you how you can experience success, and set effective goals, in 2012. http://www.mindtools.com/pages/Newsletters/03Jan12.htm http://www.mindtools.com/pages/Newsletters/03Jan12.htm In this interview we revisit insights and tips from Dale Carnegie's classic primer, "How to Win Friends and Influence People," with Peter Handal, CEO of Dale Carnegie & Associates. http://www.mindtools.com/pages/club/interviews/Peter-Handal.htm http://www.mindtools.com/pages/club/interviews/Peter-Handal.htm Learn how to set better goals by overcoming these common goal-setting mistakes! http://www.mindtools.com/pages/article/goal-setting-mistakes.htm http://www.mindtools.com/pages/article/goal-setting-mistakes.htm This short video explores Porter's Five Forces. Find out how to use it to assess the balance of power in a business situation. http://www.mindtools.com/pages/main/videos.htm#five-forces http://www.mindtools.com/pages/main/videos.htm#five-forces Find out how to write a resume that highlights your strengths, skills, and accomplishments. http://www.mindtools.com/pages/article/writing-your-resume-cv.htm http://www.mindtools.com/pages/article/writing-your-resume-cv.htm Learn how you can read faster and more efficiently. http://www.mindtools.com/pages/article/newISS_03.htm http://www.mindtools.com/pages/article/newISS_03.htm Find out how to give your people the support they need to do their jobs well. http://www.mindtools.com/pages/article/supporting-your-people.htm http://www.mindtools.com/pages/article/supporting-your-people.htm This week's newsletter shows you how you can deliver products that delight your customers. http://www.mindtools.com/pages/Newsletters/20Dec11.htm http://www.mindtools.com/pages/Newsletters/20Dec11.htm This technique helps you understand what customers think is important if a product or service is to be "high quality." http://www.mindtools.com/pages/article/ctq-trees.htm http://www.mindtools.com/pages/article/ctq-trees.htm Find out how to resolve conflict effectively using the Interest-Based Relational Approach. http://www.mindtools.com/pages/main/videos.htm#conflict http://www.mindtools.com/pages/main/videos.htm#conflict Do you work with a bossy or overly dominant colleague? Learn how to defuse this frustrating situation assertively and diplomatically. http://www.mindtools.com/pages/article/bossy-colleagues.htm http://www.mindtools.com/pages/article/bossy-colleagues.htm This week the focus is on persuading others to buy your products and support your ideas. http://www.mindtools.com/pages/Newsletters/13Dec11.htm http://www.mindtools.com/pages/Newsletters/13Dec11.htm In this interview, Peter Bregman presents his method for improving focus and productivity, including a new way of looking at traditional To-Do Lists. http://www.mindtools.com/pages/club/interviews/Peter-Bregman.htm http://www.mindtools.com/pages/club/interviews/Peter-Bregman.htm Use these strategies to remember important information. http://www.mindtools.com/pages/article/newISS_05.htm http://www.mindtools.com/pages/article/newISS_05.htm Learn how to ask for feedback, and how to use it to improve your performance. http://www.mindtools.com/pages/article/getting-feedback.htm http://www.mindtools.com/pages/article/getting-feedback.htm This week's newsletter explores how you can set successful deadlines for your projects. http://www.mindtools.com/pages/Newsletters/06Dec11.htm http://www.mindtools.com/pages/Newsletters/06Dec11.htm You need to estimate completion time accurately before you commit to a project deadline. Learn how to do this effectively with this four-step process. http://www.mindtools.com/pages/article/newPPM_01.htm http://www.mindtools.com/pages/article/newPPM_01.htm This short video explores how you can improve your reading skills, and read faster. http://www.mindtools.com/pages/main/videos.htm#speed http://www.mindtools.com/pages/main/videos.htm#speed Learn how to plan for the career you've always wanted. http://www.mindtools.com/pages/article/career-strategy.htm http://www.mindtools.com/pages/article/career-strategy.htm Learn how to get your people to take more responsibility for their work and their actions. http://www.mindtools.com/pages/Newsletters/29Nov11.htm http://www.mindtools.com/pages/Newsletters/29Nov11.htm Learn how to get people to take responsibility for their work and their actions. http://www.mindtools.com/pages/article/taking-responsibility.htm http://www.mindtools.com/pages/article/taking-responsibility.htm This model helps you develop products and services that exceed your customers' expectations, and helps you stay ahead of your competitors. http://www.mindtools.com/pages/article/five-product-levels.htm http://www.mindtools.com/pages/article/five-product-levels.htm Find out how you can use rapport to build great relationships with the people you work with. http://www.mindtools.com/pages/Newsletters/22Nov11.htm http://www.mindtools.com/pages/Newsletters/22Nov11.htm In this interview, Yael Zofi addresses some of the common challenges of managing and working in virtual teams, including how to harness a great team spirit. http://www.mindtools.com/pages/club/interviews/Yael-Zofi.htm http://www.mindtools.com/pages/club/interviews/Yael-Zofi.htm Learn how to use rapport to build excellent relationships with your clients, your team, and your boss. http://www.mindtools.com/pages/article/building-rapport.htm http://www.mindtools.com/pages/article/building-rapport.htm Learn how to draw and use Gantt Charts to analyze and plan complex projects. http://www.mindtools.com/pages/main/videos.htm#gantt http://www.mindtools.com/pages/main/videos.htm#gantt Learn how to help your people connect their needs with the work that they do. http://www.mindtools.com/pages/article/motivation-theory-handy.htm http://www.mindtools.com/pages/article/motivation-theory-handy.htm Find out how to prevent and manage conflict by recognizing these eight common causes of conflict. http://www.mindtools.com/pages/Newsletters/15Nov11.htm http://www.mindtools.com/pages/Newsletters/15Nov11.htm This tool explores six approaches that you can use to influence and persuade other people. http://www.mindtools.com/pages/article/six-principles-influence.htm http://www.mindtools.com/pages/article/six-principles-influence.htm Find out how to help your people be happier and more productive at work. http://www.mindtools.com/pages/article/broaden-and-build.htm http://www.mindtools.com/pages/article/broaden-and-build.htm Find out how to achieve job satisfaction, with this week's newsletter. http://www.mindtools.com/pages/Newsletters/08Nov11.htm http://www.mindtools.com/pages/Newsletters/08Nov11.htm Learn about eight common causes of conflict, and find out how to manage them effectively. http://www.mindtools.com/pages/article/eight-causes-conflict.htm http://www.mindtools.com/pages/article/eight-causes-conflict.htm This short video explores a logical six-step process that you can use to make better decisions. http://www.mindtools.com/pages/main/videos.htm#dm http://www.mindtools.com/pages/main/videos.htm#dm Be a more effective leader by understanding these four principles of great leadership. http://www.mindtools.com/pages/article/four-factor-theory.htm http://www.mindtools.com/pages/article/four-factor-theory.htm Find out how to build loyalty for your brand, product, or organization, with this week's newsletter. http://www.mindtools.com/pages/Newsletters/01Nov11.htm http://www.mindtools.com/pages/Newsletters/01Nov11.htm Join Eric Chester as he outlines how to instill a strong work ethic in younger workers, and explains why this is crucial in today's workplace. http://www.mindtools.com/pages/club/interviews/Eric-Chester.htm http://www.mindtools.com/pages/club/interviews/Eric-Chester.htm Use this tool to build loyalty to your brand, product, or organization. http://www.mindtools.com/pages/article/brand-pyramid.htm http://www.mindtools.com/pages/article/brand-pyramid.htm Learn how to use this simple and effective tool to solve simple problems. http://www.mindtools.com/pages/article/means-end-analysis.htm http://www.mindtools.com/pages/article/means-end-analysis.htm This week's newsletter explores a simple model for improving the service that you give to your customers. http://www.mindtools.com/pages/Newsletters/25Oct11.htm http://www.mindtools.com/pages/Newsletters/25Oct11.htm Use this tool to find out what tasks and projects will give you the greatest job satisfaction. http://www.mindtools.com/pages/article/mps-process.htm http://www.mindtools.com/pages/article/mps-process.htm Find out how even a small amount of regular exercise can have a positive effect on your work and personal life. http://www.mindtools.com/pages/article/exercise.htm http://www.mindtools.com/pages/article/exercise.htm Find out about the unexpected but useful benefits of generosity in the workplace. http://www.mindtools.com/pages/Newsletters/18Oct11.htm http://www.mindtools.com/pages/Newsletters/18Oct11.htm Use this simple model to improve the service that you give to your customers. http://www.mindtools.com/pages/article/rater.htm http://www.mindtools.com/pages/article/rater.htm Improve your emails, and get the response you want, by following these simple rules. http://www.mindtools.com/pages/main/videos.htm#email http://www.mindtools.com/pages/main/videos.htm#email Will you be managing or working in Hong Kong? Learn what you need to know to survive, and thrive, in this exciting culture. http://www.mindtools.com/pages/article/managing-hong-kong.htm http://www.mindtools.com/pages/article/managing-hong-kong.htm In this week's newsletter, find out how "small wins" can boost your team's performance and productivity. http://www.mindtools.com/pages/Newsletters/11Oct11.htm http://www.mindtools.com/pages/Newsletters/11Oct11.htm In this interview, Phil Hayes tells us how you can harness the power of coaching to improve the performance of your team. http://www.mindtools.com/pages/club/interviews/Phil-Hayes.htm http://www.mindtools.com/pages/club/interviews/Phil-Hayes.htm Learn why achieving consistent, small wins is so important to your team's happiness and success. http://www.mindtools.com/pages/article/progress-theory.htm http://www.mindtools.com/pages/article/progress-theory.htm Often, innovation is focused on one or two key areas. Learn how to expand your innovation efforts to help your team or organization improve even more. http://www.mindtools.com/pages/article/10-types-innovation.htm http://www.mindtools.com/pages/article/10-types-innovation.htm Learn how giving your time, expertise, and resources to those around you at work can transform your own life, both personally and professionally. http://www.mindtools.com/pages/article/winning-by-giving.htm http://www.mindtools.com/pages/article/winning-by-giving.htm Use this lateral thinking tool to generate fresh ideas and new problem-solving perspectives. http://www.mindtools.com/pages/article/newCT_07.htm http://www.mindtools.com/pages/article/newCT_07.htm This week's newsletter explores humility, and why it's so important in leadership, and in business in general. http://www.mindtools.com/pages/Newsletters/27Sep11.htm http://www.mindtools.com/pages/Newsletters/27Sep11.htm Learn how to use the concept of Level 5 Leadership to become an exceptionally effective leader. http://www.mindtools.com/pages/article/level-5-leadership.htm http://www.mindtools.com/pages/article/level-5-leadership.htm Find out how to understand the communication process, and boost your communication skills, with this short video. http://www.mindtools.com/pages/main/videos.htm#communication http://www.mindtools.com/pages/main/videos.htm#communication Use this model to boost your team's performance and productivity. http://www.mindtools.com/pages/article/theory-z.htm http://www.mindtools.com/pages/article/theory-z.htm Find out how to use Mind Maps, and other great tools, to boost your creativity! http://www.mindtools.com/pages/Newsletters/20Sep11.htm http://www.mindtools.com/pages/Newsletters/20Sep11.htm Find out how you can use brain science to help everyone on your team to do their best. http://www.mindtools.com/pages/club/interviews/Ned-Hallowell.htm http://www.mindtools.com/pages/club/interviews/Ned-Hallowell.htm This simple tool helps you take notes, brainstorm complex problems, and think creatively. http://www.mindtools.com/pages/article/newISS_01.htm http://www.mindtools.com/pages/article/newISS_01.htm Do you feel confident or nervous during an interview? Learn how to ace your next interview or pitch. http://www.mindtools.com/pages/article/interview_skills.htm http://www.mindtools.com/pages/article/interview_skills.htm This week the newsletter explores leading people over whom you have no authority. http://www.mindtools.com/pages/Newsletters/13Sep11.htm http://www.mindtools.com/pages/Newsletters/13Sep11.htm Setting up an effective cross-functional team can be a challenge. Learn how to ensure that your team is set up to succeed right from the start. http://www.mindtools.com/pages/article/cross-functional-team.htm http://www.mindtools.com/pages/article/cross-functional-team.htm This video shows you how to use flow charts to communicate how a process works. http://www.mindtools.com/pages/main/videos.htm#flow-charts http://www.mindtools.com/pages/main/videos.htm#flow-charts Learn how to develop a more robust, practical, and resilient business plan. http://www.mindtools.com/pages/article/business-motivation-model.htm http://www.mindtools.com/pages/article/business-motivation-model.htm Find out about the five elements you need to consider when you craft your business strategy. http://www.mindtools.com/pages/Newsletters/06Sep11.htm http://www.mindtools.com/pages/Newsletters/06Sep11.htm Learn how these five different approaches can help you develop a robust business strategy. http://www.mindtools.com/pages/article/mintzberg-5ps.htm http://www.mindtools.com/pages/article/mintzberg-5ps.htm