Mind Tools Club http://www.mindtools.com/community/ Whats New in the Mind Tools Club? en rsseditor@mindtools.com (James Manktelow) rsseditor@mindtools.com (James Manktelow) Mind Tools Ltd, 1996-2011, All Rights Reserved Wed, 16 May 2012 14:57:22 +0100 PHP custom autogenerator The PVI Model - Standing out from the crowd Get noticed – for the right reasons – in your organization. http://www.mindtools.com/community/pages/article/pvi-model.php http://www.mindtools.com/community/pages/article/pvi-model.php Path-Goal Theory - Discovering the best leadership style This theory can help you to identify the best leadership style to use, based on the situation, and what motivates your team members. http://www.mindtools.com/community/pages/article/path-goal-theory.php http://www.mindtools.com/community/pages/article/path-goal-theory.php Taking People With You, by David Novak This practical book looks at how you can motivate your people to achieve your team's objectives. Learn more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#TakingPeopleWithYou http://www.mindtools.com/community/Premium/BookInsights.php#TakingPeopleWithYou Leadership Styles - Choosing the right style for the situation There are many different styles of leadership, and it can be difficult to know which to use. Learn which style will work best with your people. http://www.mindtools.com/community/pages/article/newLDR_84.php http://www.mindtools.com/community/pages/article/newLDR_84.php Get Motivated! Learn how to maximize your own motivation with this short training session. http://www.mindtools.com/community/Bite-SizedTraining/GetMotivated.php http://www.mindtools.com/community/Bite-SizedTraining/GetMotivated.php The Drexler/Sibbet Team Performance™ Model - Helping your team achieve peak performance This model guides you through the steps needed to build a high-performing team. http://www.mindtools.com/community/pages/article/drexler-sibbet.php http://www.mindtools.com/community/pages/article/drexler-sibbet.php Learn Smarter! Find out how to develop your professional skills effectively and intelligently in this week's newsletter. http://www.mindtools.com/community/Newsletters/nl08May12.php http://www.mindtools.com/community/Newsletters/nl08May12.php The Charisma Myth, with Olivia Fox Cabane In this interview, Olivia Fox Cabane explains how to be more charismatic, influential, and persuasive. http://www.mindtools.com/community/Premium/expertopinion.php#OFCabane http://www.mindtools.com/community/Premium/expertopinion.php#OFCabane Managing Electronic Files - Efficient file management Save time and work more efficiently by managing and organizing your electronic files and documents more effectively. http://www.mindtools.com/community/pages/article/managing-electronic-files.php http://www.mindtools.com/community/pages/article/managing-electronic-files.php 5 Whys Find out how to use this simple problem-solving technique to help you get to the root of a problem quickly. http://www.mindtools.com/community/pages/main/videos.php#5whys http://www.mindtools.com/community/pages/main/videos.php#5whys Managing in Germany - Working with German culture and teams Learn the ins and outs of managing, working, and living in Germany. http://www.mindtools.com/community/pages/article/managing-germany.php http://www.mindtools.com/community/pages/article/managing-germany.php Bloom's Taxonomy of Educational Objectives - Learning at the right level Use this tool to help you understand how much you need to know about a subject. http://www.mindtools.com/community/pages/article/newISS_86.php http://www.mindtools.com/community/pages/article/newISS_86.php Smart Trust, by Stephen M. R. Covey and Greg Link This practical and inspiring book provides a framework for building strong and trusting relationships. Find out more about it in this Book Insight. http://www.mindtools.com/community/Premium/BookInsights.php#SmartTrust http://www.mindtools.com/community/Premium/BookInsights.php#SmartTrust Bridges' Transition Model - Guiding people through change This model helps you guide people through the emotional aspects of change. http://www.mindtools.com/community/pages/article/bridges-transition-model.php http://www.mindtools.com/community/pages/article/bridges-transition-model.php Read Smarter! Find out how to become a speedier and more efficient reader with this short training session. http://www.mindtools.com/community/Bite-SizedTraining/ReadSmarter.php http://www.mindtools.com/community/Bite-SizedTraining/ReadSmarter.php Finding Time for Professional Development - Making learning a lifelong activity Find out how to create time in your schedule for long-term professional development. http://www.mindtools.com/community/pages/article/finding-time-development.php http://www.mindtools.com/community/pages/article/finding-time-development.php Attract and Retain! In this week's newsletter, we look at how you can attract and retain the best people for your team and organization. http://www.mindtools.com/community/Newsletters/nl24Apr12.php http://www.mindtools.com/community/Newsletters/nl24Apr12.php Building a Magnetic Culture, by Kevin Sheridan This book looks at how your organization can attract and hold on to its best people. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#MagneticCulture http://www.mindtools.com/community/Premium/BookInsights.php#MagneticCulture Understanding Developmental Needs - Helping your people reach peak performance Use this process to understand your people's training and development needs. http://www.mindtools.com/community/pages/article/newLDR_06.php http://www.mindtools.com/community/pages/article/newLDR_06.php The Marketing Mix and 4 Ps Find out how you can use the 4Ps to help you kick-start your marketing campaign. http://www.mindtools.com/community/pages/main/videos.php#4ps http://www.mindtools.com/community/pages/main/videos.php#4ps Managing Unskilled Workers - Keeping people happy and motivated Learn how to recruit, manage, and motivate an unskilled workforce. http://www.mindtools.com/community/pages/article/unskilled-workers.php http://www.mindtools.com/community/pages/article/unskilled-workers.php Building Good Work Relationships - Making work enjoyable and productive We all need healthy relationships at work, if we're going to succeed. Learn how to build and maintain great working relationships. http://www.mindtools.com/community/pages/article/good-relationships.php http://www.mindtools.com/community/pages/article/good-relationships.php The IKEA Edge, with Anders Dahlvig In this interview, Anders Dahlvig outlines how IKEA has continued to thrive in good times and bad. http://www.mindtools.com/community/Premium/expertopinion.php#ADahlvig http://www.mindtools.com/community/Premium/expertopinion.php#ADahlvig Standing Up for Your People - Showing support when it matters Learn when and how to defend your team members from criticism. http://www.mindtools.com/community/pages/article/standing-up-for-your-people.php http://www.mindtools.com/community/pages/article/standing-up-for-your-people.php Finding Your Unique Strengths Find out how to use USP Analysis to make yourself uniquely valuable to your current organization, and to future employers. http://www.mindtools.com/community/Bite-SizedTraining/USPAnalysis.php http://www.mindtools.com/community/Bite-SizedTraining/USPAnalysis.php Adizes' Corporate Lifecycle - Identifying the patterns of growth and decline Learn where your organization is in its stage of growth so you can steer it through predictable ups and downs. http://www.mindtools.com/community/pages/article/adizes.php http://www.mindtools.com/community/pages/article/adizes.php Perfect Problem Solving! Learn how to solve problems right, first time round, in this week's newsletter. http://www.mindtools.com/community/Newsletters/nl10Apr12.php http://www.mindtools.com/community/Newsletters/nl10Apr12.php Learn Your Way to Success, by Daniel Tobin This book looks at how you can develop a plan to make learning a core part of your work-life. Learn more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#learnyourway http://www.mindtools.com/community/Premium/BookInsights.php#learnyourway Risk Analysis - Evaluating and managing risks Learn how to identify, assess, and manage the risks that your project or organization faces. http://www.mindtools.com/community/pages/article/newTMC_07.php http://www.mindtools.com/community/pages/article/newTMC_07.php Force Field Analysis Learn how to use this technique to weigh up the pros and cons of a decision. http://www.mindtools.com/community/pages/main/videos.php#force-field http://www.mindtools.com/community/pages/main/videos.php#force-field Confidentiality in the Workplace - Understanding your obligations Learn how to protect confidential information in your organization. http://www.mindtools.com/community/pages/article/confidentiality.php http://www.mindtools.com/community/pages/article/confidentiality.php CATWOE - Understanding the Different Elements that Contribute to a Problem This tool helps you look at problems from a variety of perspectives so that you can find the root causes more effectively. http://www.mindtools.com/community/pages/article/newTMC_83.php http://www.mindtools.com/community/pages/article/newTMC_83.php The Six Secrets of Change, by Michael Fullan This book explores six things that you can do to implement change effectively in your organization. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#SixSecrets http://www.mindtools.com/community/Premium/BookInsights.php#SixSecrets Avoiding Burnout - Maintaining a healthy, successful career Find out about the symptoms and causes of career burnout, and learn how to avoid it. http://www.mindtools.com/community/pages/article/avoiding-burnout.php http://www.mindtools.com/community/pages/article/avoiding-burnout.php Networking Skills Find out how to boost your networking skills with this short training session. http://www.mindtools.com/community/Bite-SizedTraining/Networking.php http://www.mindtools.com/community/Bite-SizedTraining/Networking.php Interrelationship Diagrams - Identifying cause and effect relationships Use this simple tool to identify and deal with the root causes of a problem. http://www.mindtools.com/community/pages/article/interrelationship-diagrams.php http://www.mindtools.com/community/pages/article/interrelationship-diagrams.php Beat Workplace Negativity! Find out how to build a positive team, and boost your own positivity, with this week's newsletter. http://www.mindtools.com/community/Newsletters/nl27Mar12.php http://www.mindtools.com/community/Newsletters/nl27Mar12.php Find Your Next, with Andrea Kates In this interview, Andrea Kates tells us how we can gain a competitive edge by adapting what works well in other industries. http://www.mindtools.com/community/Premium/expertopinion.php#AKates http://www.mindtools.com/community/Premium/expertopinion.php#AKates SCAMPER - Improving products and services This useful creativity tool helps you generate ideas for new products and services. http://www.mindtools.com/community/pages/article/newCT_02.php http://www.mindtools.com/community/pages/article/newCT_02.php The GROW Model One key role of any leader is to coach team members to achieve their best. This video explores how to use the GROW Model to do this effectively. http://www.mindtools.com/community/pages/main/videos.php#grow http://www.mindtools.com/community/pages/main/videos.php#grow Managing in Brazil - Working in an emerging economy Learn what you need to know to live, work and manage successfully in exotic Brazil. http://www.mindtools.com/community/pages/article/managing-brazil.php http://www.mindtools.com/community/pages/article/managing-brazil.php Motivating Yourself - Practical tools and strategies Do you need some extra motivation to get things done? Learn how to motivate yourself to do those undesirable tasks. http://www.mindtools.com/community/pages/article/newHTE_74.php http://www.mindtools.com/community/pages/article/newHTE_74.php The Complete Guide to Mentoring, By Hilarie Owens Do you want to encourage mentoring in your organization? This book explores how you can become a better mentor. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#CompleteGuideMentoring http://www.mindtools.com/community/Premium/BookInsights.php#CompleteGuideMentoring The Seven Dimensions of Culture - Understanding and Managing Cultural Differences This model helps you work better with people from different cultures. http://www.mindtools.com/community/pages/article/seven-dimensions.php http://www.mindtools.com/community/pages/article/seven-dimensions.php Giving Better Presentations Learn how to hone your preparation skills and concentrate on the aspects of presenting that separate the great from the good. http://www.mindtools.com/community/Bite-SizedTraining/BetterPresentations.php http://www.mindtools.com/community/Bite-SizedTraining/BetterPresentations.php Subjective Well-Being - Living your own good life Learn how to bring "high subjective well-being" to your work and to your life. http://www.mindtools.com/community/pages/article/subjective-well-being.php http://www.mindtools.com/community/pages/article/subjective-well-being.php The Leader They Want! This week, the focus is on motivating and inspiring your people by becoming a leader that they want to follow. http://www.mindtools.com/community/Newsletters/nl13Mar12.php http://www.mindtools.com/community/Newsletters/nl13Mar12.php People Follow You: The Real Secret to What Matters Most in Leadership, by Jeb Blount This practical book looks at how you can become a leader who people will want to follow. Learn about author's "five levers of leadership," and much more, in this Book Insight. http://www.mindtools.com/community/Premium/BookInsights.php#PeopleFollowYou http://www.mindtools.com/community/Premium/BookInsights.php#PeopleFollowYou Activity Logs - Finding more time in your day Use this handy tool to find more time in your day. http://www.mindtools.com/community/pages/article/newHTE_03.php http://www.mindtools.com/community/pages/article/newHTE_03.php PEST Analysis Learn how to use this simple tool to understand the political, economic, socio-cultural, and technological environment that you're operating in. http://www.mindtools.com/community/pages/main/videos.php#pest http://www.mindtools.com/community/pages/main/videos.php#pest Engaging People in Learning - Creating enthusiasm for team development Your people need up-to-date knowledge and skills to stay relevant. But how do you get them excited about learning? http://www.mindtools.com/community/pages/article/engaging-people-learning.php http://www.mindtools.com/community/pages/article/engaging-people-learning.php French and Raven's Five Forms of Power - Understanding where power comes from in the workplace Power has many sources, some good, some not so good. Learn about the bases of power, and learn how you can use it positively. http://www.mindtools.com/community/pages/article/newLDR_56.php http://www.mindtools.com/community/pages/article/newLDR_56.php StandOut: The Groundbreaking New Strengths Assessment from the Leader of the Strengths Revolution, by Marcus Buckingham This book and accompanying self-test help you make the most of your strengths at work. Learn more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#StandOut http://www.mindtools.com/community/Premium/BookInsights.php#StandOut Dunham and Pierce's Leadership Process Model - Taking an intelligent, long-term approach to leadership This model helps you take an intelligent, long-term approach to leadership. http://www.mindtools.com/community/pages/article/leadership-process.php http://www.mindtools.com/community/pages/article/leadership-process.php Using Decision Trees Find out how to use this useful tool to choose between different courses of action. http://www.mindtools.com/community/Bite-SizedTraining/DecisionTrees.php http://www.mindtools.com/community/Bite-SizedTraining/DecisionTrees.php Dealing with Unreasonable Requests - Asserting yourself effectively Learn how to recognize and cope with unreasonable requests from your boss, colleagues, or clients. http://www.mindtools.com/community/pages/article/unreasonable-requests.php http://www.mindtools.com/community/pages/article/unreasonable-requests.php What to Do When Work Goes Wrong... Learn how to recognize, and then eliminate, common dysfunctions that can affect your success. http://www.mindtools.com/community/Newsletters/nl28Feb12.php http://www.mindtools.com/community/Newsletters/nl28Feb12.php The Procrastination Cure, with Jeffery Combs Do you procrastinate? In this interview, self-confessed procrastinator Jeffery Combs shares some effective strategies for overcoming procrastination so we can produce more and dither less. http://www.mindtools.com/community/Premium/expertopinion.php#JCombs http://www.mindtools.com/community/Premium/expertopinion.php#JCombs The Reframing Matrix - Generating different perspectives Use this simple tool to solve problems creatively, by looking at issues from several different viewpoints. http://www.mindtools.com/community/pages/article/newCT_05.php http://www.mindtools.com/community/pages/article/newCT_05.php To-Do Lists This short video looks at how to keep a prioritized, properly-structured To-Do List. http://www.mindtools.com/community/pages/main/videos.php#to-do http://www.mindtools.com/community/pages/main/videos.php#to-do Company Town Hall Meetings - Communicating to a large audience Learn how to organize and conduct an effective and informative "town hall" meeting for your organization. http://www.mindtools.com/community/pages/article/town-hall-meetings.php http://www.mindtools.com/community/pages/article/town-hall-meetings.php The Rhetorical Triangle - Making your writing credible, appealing, and logical Find out how to use this tool to persaude others, and improve your written communications. http://www.mindtools.com/community/pages/article/RhetoricalTriangle.php http://www.mindtools.com/community/pages/article/RhetoricalTriangle.php Great by Choice: Uncertainty, Chaos and Luck - Why Some Thrive Despite Them All, by Jim Collins and Morten T. Hansen This book looks at how your organization can continue to thrive, even in uncertain and unpredictable times. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#GreatByChoice http://www.mindtools.com/community/Premium/BookInsights.php#GreatByChoice Perfectionism - Overcoming all-or-nothing thinking We all want to do high quality work, but some forms of perfectionism can harm your career. Find out how to overcome this damaging mindset. http://www.mindtools.com/community/pages/article/perfectionism.php http://www.mindtools.com/community/pages/article/perfectionism.php Giving Feedback Giving feedback is critically important for building great teams and achieving great performance. Learn how to do it effectively. http://www.mindtools.com/community/Bite-SizedTraining/Feedback.php http://www.mindtools.com/community/Bite-SizedTraining/Feedback.php Lencioni's Five Dysfunctions of a Team - Solving key teamworking problems Learn how to recognize and overcome five common causes of poor team performance. http://www.mindtools.com/community/pages/article/five-dysfunctions.php http://www.mindtools.com/community/pages/article/five-dysfunctions.php Stay Focused! Find out how to stay focused on your objectives with this week's newsletter. http://www.mindtools.com/community/Newsletters/nl14Feb12.php http://www.mindtools.com/community/Newsletters/nl14Feb12.php Uncertainty, with Jonathan Fields In this interview Jonathan Fields tells us how to turn fear and doubt into fuel for creativity. http://www.mindtools.com/community/Premium/expertopinion.php#JFields http://www.mindtools.com/community/Premium/expertopinion.php#JFields Hartnett's Consensus-Oriented Decision-Making Model - Developing solutions collectively Find out how to make better group decisions by involving everyone in developing a solution. http://www.mindtools.com/community/pages/article/codm.php http://www.mindtools.com/community/pages/article/codm.php Active Listening This video shows you how to use active listening to make a conscious effort to hear and understand what other people are saying. http://www.mindtools.com/community/pages/main/videos.php#listening http://www.mindtools.com/community/pages/main/videos.php#listening Using the Phone Effectively - Etiquette and best practices Brush up on your phone skills to improve your relationships at work. http://www.mindtools.com/community/pages/article/using-the-phone.php http://www.mindtools.com/community/pages/article/using-the-phone.php Improve Your Concentration - Achieving focus amid distractions From time to time, we can all struggle to focus on our work. Learn strategies for improving your concentration. http://www.mindtools.com/community/pages/article/newHTE_78.php http://www.mindtools.com/community/pages/article/newHTE_78.php Thinking, Fast and Slow, by Daniel Kahneman This absorbing book looks at how you can make better decisions by understanding your thinking process. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#ThinkingFastSlow http://www.mindtools.com/community/Premium/BookInsights.php#ThinkingFastSlow Cause and Effect Analysis - Identifying the likely causes of problems This diagram-based technique helps you identify all of the likely causes of the problems you're facing. http://www.mindtools.com/community/pages/article/newTMC_03.php http://www.mindtools.com/community/pages/article/newTMC_03.php Assertiveness Learn how to be assertive, while maintaining good relationships, with this short training session. http://www.mindtools.com/community/Bite-SizedTraining/Assertiveness.php http://www.mindtools.com/community/Bite-SizedTraining/Assertiveness.php Self-Discipline - Developing the persistence you need to achieve goals Learn how to develop the self-discipline you need to achieve your personal and professional goals. http://www.mindtools.com/community/pages/article/self-discipline.php http://www.mindtools.com/community/pages/article/self-discipline.php Manage Stress, Boost Happiness! This week's newsletter looks at how you can experience less stress while boosting your happiness and satisfaction. http://www.mindtools.com/community/Newsletters/nl31Jan12.php http://www.mindtools.com/community/Newsletters/nl31Jan12.php Take the Lead: Motivate, Inspire, and Bring out the Best in Yourself and Everyone Around You, by Betsy Myers This book highlights seven qualities that will help you challenge, inspire, and motivate your people. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#BMyers http://www.mindtools.com/community/Premium/BookInsights.php#BMyers Authenticity - How to be true to yourself Find out why authenticity is so important, and learn how to start living authentically. http://www.mindtools.com/community/pages/article/authenticity.php http://www.mindtools.com/community/pages/article/authenticity.php Six Thinking Hats Learn how to use the Six Thinking Hats technique to look at decisions from different perspectives. http://www.mindtools.com/community/pages/main/videos.php#six-hats http://www.mindtools.com/community/pages/main/videos.php#six-hats Deming's System of Organizational Knowledge - Understanding your organization Use this theory to understand your organization better, so that you can help it reach its objectives more effectively. http://www.mindtools.com/community/pages/article/deming-system.php http://www.mindtools.com/community/pages/article/deming-system.php The PERMA Model - Bringing well-being and happiness to your life Discover the five essential elements of well-being, so that you can flourish in your life and in your career. http://www.mindtools.com/community/pages/article/perma.php http://www.mindtools.com/community/pages/article/perma.php Off Balance, with Matthew Kelly In this interview, Matthew Kelly explains why he believes satisfaction is a much healthier goal than work/life balance, and outlines his five-steps for personal and professional satisfaction. http://www.mindtools.com/community/Premium/expertopinion.php#MKelly http://www.mindtools.com/community/Premium/expertopinion.php#MKelly Entrepreneurial Skills - The skills you need to build a great business Entrepreneurship is exciting and challenging, yet risky. Find out how you can develop the skills you need to be a successful entrepreneur. http://www.mindtools.com/community/pages/article/newCDV_76.php http://www.mindtools.com/community/pages/article/newCDV_76.php Overcoming Procrastination Learn some simple techniques that will help you beat your procrastination habit. http://www.mindtools.com/community/Bite-SizedTraining/OvercomingProcrastination.php http://www.mindtools.com/community/Bite-SizedTraining/OvercomingProcrastination.php Managing Conflicting Priorities - Keeping people satisfied Learn how to manage conflicting priorities and keep people satisfied. http://www.mindtools.com/community/pages/article/managing-conflicting-priorities.php http://www.mindtools.com/community/pages/article/managing-conflicting-priorities.php Do the Right Thing! In this week's newsletter, find out how to do the "right thing" when you have a tough decision to make. http://www.mindtools.com/community/Newsletters/nl17Jan12.php http://www.mindtools.com/community/Newsletters/nl17Jan12.php Ethical Intelligence: Five Principles for Untangling Your Toughest Problems at Work and Beyond, by Bruce Weinstein This book explores how you can develop your "ethical intelligence" and use it to make better decisions. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#EthicalIntelligence http://www.mindtools.com/community/Premium/BookInsights.php#EthicalIntelligence Role Playing - Preparing for difficult conversations and situations Learn how to use role-play to prepare for challenging situations and difficult conversations. http://www.mindtools.com/community/pages/article/RolePlaying.php http://www.mindtools.com/community/pages/article/RolePlaying.php Written Communication Learn how to communicate effectively, and avoid common writing mistakes, with this short training session. http://www.mindtools.com/community/Bite-SizedTraining/WrittenCommunication.php http://www.mindtools.com/community/Bite-SizedTraining/WrittenCommunication.php Managing in South Africa - Doing business in a changing culture Learn how to work and do business in the thriving and diverse culture of South Africa. http://www.mindtools.com/community/pages/article/managing-south-africa.php http://www.mindtools.com/community/pages/article/managing-south-africa.php Ethical Leadership - Doing the right thing Sometimes it's hard to do the right thing, and the consequences of failing to do so can be tremendous. Learn how to clarify your core values, and spot ethical dilemmas. http://www.mindtools.com/community/pages/article/newLDR_58.php http://www.mindtools.com/community/pages/article/newLDR_58.php The Two-Second Advantage: How We Succeed by Anticipating the Future - Just Enough, by Vivek Ranadive and Kevin Maney This fascinating book explores how we can be more successful by anticipating events just a few seconds before they happen. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#TwoSecondAdvantage http://www.mindtools.com/community/Premium/BookInsights.php#TwoSecondAdvantage Theory of Constraints (TOC) - Strengthening your "weakest link" This theory helps you improve processes so that you can boost performance. http://www.mindtools.com/community/pages/article/toc.php http://www.mindtools.com/community/pages/article/toc.php Leaving Work at Work Find out how coaching helped Sam to draw the line between his work life and home life. http://www.mindtools.com/forums/viewtopic.php?t=6128 http://www.mindtools.com/forums/viewtopic.php?t=6128 Consultative Selling - Meeting the needs of your potential client Identify your potential clients' wants and needs, so that you can sell a solution that's right for them. http://www.mindtools.com/community/pages/article/consultative-selling.php http://www.mindtools.com/community/pages/article/consultative-selling.php Get Ahead in 2012! In our first newsletter of the year we show you how you can be exceptionally successful, at home and at work, in 2012. http://www.mindtools.com/community/Newsletters/nl03Jan12.php http://www.mindtools.com/community/Newsletters/nl03Jan12.php How to Win Friends and Influence People in the Digital Age, with Peter Handal In this interview we revisit insights and tips from Dale Carnegie's classic primer, "How to Win Friends and Influence People," with Peter Handal, CEO of Dale Carnegie & Associates. http://www.mindtools.com/community/Premium/expertopinion.php#PHandal http://www.mindtools.com/community/Premium/expertopinion.php#PHandal Eight Common Goal Setting Mistakes - Achieving your dreams the right way Learn how to set better goals by overcoming these common goal-setting mistakes! http://www.mindtools.com/community/pages/article/goal-setting-mistakes.php http://www.mindtools.com/community/pages/article/goal-setting-mistakes.php Porter's Five Forces This short video explores Porter's Five Forces. Find out how to use it to assess the balance of power in a business situation. http://www.mindtools.com/community/pages/main/videos.php#five-forces http://www.mindtools.com/community/pages/main/videos.php#five-forces Writing Your Resume (CV) - Highlighting your skills and experience Find out how to write a resume that highlights your strengths, skills, and accomplishments. http://www.mindtools.com/community/pages/article/writing-your-resume-cv.php http://www.mindtools.com/community/pages/article/writing-your-resume-cv.php New Year's Resolutions - Planning for a year of achievement Find out how to set New Year Resolutions that you'll be motivated to work on all year - not just for the first two weeks in January! http://www.mindtools.com/community/pages/article/newHTE_89.php http://www.mindtools.com/community/pages/article/newHTE_89.php Getting Ahead: Three Steps to Take Your Career to the Next Level, by Joel Garfinkle This book highlights how you can use your strengths to stand out in your organization, and get ahead in your career. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#GettingAhead http://www.mindtools.com/community/Premium/BookInsights.php#GettingAhead Speed-Reading - Learning to read more efficiently Learn how you can read faster and more efficiently. http://www.mindtools.com/community/pages/article/newISS_03.php http://www.mindtools.com/community/pages/article/newISS_03.php Impact Analysis Learn how to find out the potential impacts of a decision you're considering, in a structured way. http://www.mindtools.com/community/Bite-SizedTraining/ImpactAnalysis.php http://www.mindtools.com/community/Bite-SizedTraining/ImpactAnalysis.php Supporting Your People - Helping team members achieve Find out how to give your people the support they need to do their jobs well. http://www.mindtools.com/community/pages/article/supporting-your-people.php http://www.mindtools.com/community/pages/article/supporting-your-people.php Power Up Performance! This week's newsletter shows you how to give your performance and productivity a boost as you head into the New Year. http://www.mindtools.com/community/Newsletters/nl20Dec11.php http://www.mindtools.com/community/Newsletters/nl20Dec11.php Free Marketing: 101 Low and No Cost Ways to Grow Your Business Online and Off, by Jim Cockrum This handy and accessible book highlights 101 low-cost ways to market your products and organization. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#FreeMarketing http://www.mindtools.com/community/Premium/BookInsights.php#FreeMarketing Critical to Quality (CTQ) Trees - Translating broad needs to requirements This technique helps you understand what customers think is important if a product or service is to be "high quality." http://www.mindtools.com/community/pages/article/ctq-trees.php http://www.mindtools.com/community/pages/article/ctq-trees.php Conflict Resolution Find out how to resolve conflict effectively using the Interest-Based Relational Approach. http://www.mindtools.com/community/pages/main/videos.php#conflict http://www.mindtools.com/community/pages/main/videos.php#conflict Dealing with Bossy Co-Workers - Managing controlling people in the workplace Do you work with a bossy or overly dominant colleague? Learn how to defuse this frustrating situation assertively and diplomatically. http://www.mindtools.com/community/pages/article/bossy-colleagues.php http://www.mindtools.com/community/pages/article/bossy-colleagues.php How Productive Are You? Find out how to boost your productivity, and get more done, with this quick self-test. http://www.mindtools.com/community/pages/article/productivity-quiz.php http://www.mindtools.com/community/pages/article/productivity-quiz.php 18 Minutes, with Peter Bregman In this interview, Peter Bregman presents his method for improving focus and productivity, including a new way of looking at traditional To-Do Lists. http://www.mindtools.com/community/Premium/expertopinion.php#PBregman http://www.mindtools.com/community/Premium/expertopinion.php#PBregman Review Strategies - Committing learning to long-term memory Use these strategies to remember important information. http://www.mindtools.com/community/pages/article/newISS_05.php http://www.mindtools.com/community/pages/article/newISS_05.php Recruiting Skills Are you confident that you're hiring the right people? Improve your hiring immediately with this short training session. http://www.mindtools.com/community/Bite-SizedTraining/RecruitingSkills.php http://www.mindtools.com/community/Bite-SizedTraining/RecruitingSkills.php Getting Feedback - Taking responsibility for your performance Learn how to ask for feedback, and how to use it to improve your performance. http://www.mindtools.com/community/pages/article/getting-feedback.php http://www.mindtools.com/community/pages/article/getting-feedback.php What's Your Competitive Edge? This week's newsletter explores how you, and your organization, can stand out from the competition. http://www.mindtools.com/community/Newsletters/nl06Dec11.php http://www.mindtools.com/community/Newsletters/nl06Dec11.php Credibility: How Leaders Gain and Lose It, Why People Demand It, by James Kouzes and Barry Posner This insightful book shows you how to inspire confidence and win trust from the people you lead. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#Credibility http://www.mindtools.com/community/Premium/BookInsights.php#Credibility Estimating Time Accurately - Calculating realistic project timelines You need to estimate completion time accurately before you commit to a project deadline. Learn how to do this effectively with this four-step process. http://www.mindtools.com/community/pages/article/newPPM_01.php http://www.mindtools.com/community/pages/article/newPPM_01.php Speed-Reading This short video explores how you can improve your reading skills, and read faster. http://www.mindtools.com/community/pages/main/videos.php#speed http://www.mindtools.com/community/pages/main/videos.php#speed Developing a Career Strategy - Creating your ideal career Learn how to plan for the career you've always wanted. http://www.mindtools.com/community/pages/article/career-strategy.php http://www.mindtools.com/community/pages/article/career-strategy.php USP Analysis - The Unique Selling Proposition: Finding Your "Competitive Edge" What's your unique selling proposition? Use this tool to identify it, and defend it. http://www.mindtools.com/community/pages/article/newTMC_11.php http://www.mindtools.com/community/pages/article/newTMC_11.php The 5 Languages of Appreciation in the Workplace, by Gary Chapman and Paul White This book highlights how you can boost people's job satisfaction, and improve team relationships, by showing appreciation effectively. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#5Languages http://www.mindtools.com/community/Premium/BookInsights.php#5Languages Helping People Take Responsibility - Encouraging accountability Learn how to get people to take responsibility for their work and their actions. http://www.mindtools.com/community/pages/article/taking-responsibility.php http://www.mindtools.com/community/pages/article/taking-responsibility.php Get Creative! Discover three very powerful tools that you can use to help you be more creative. http://www.mindtools.com/community/Bite-SizedTraining/GetCreative.php http://www.mindtools.com/community/Bite-SizedTraining/GetCreative.php Kotler and Keller's Five Product Levels - Exceeding customer expectations This model helps you develop products and services that exceed your customers' expectations, and helps you stay ahead of your competitors. http://www.mindtools.com/community/pages/article/five-product-levels.php http://www.mindtools.com/community/pages/article/five-product-levels.php Building Support for Change Learn how to get support for your change project, with this week's newsletter. http://www.mindtools.com/community/Newsletters/nl22Nov11.php http://www.mindtools.com/community/Newsletters/nl22Nov11.php A Manager's Guide to Virtual Teams, with Yael Zofi In this interview, Yael Zofi addresses some of the common challenges of managing and working in virtual teams, including how to harness a great team spirit. http://www.mindtools.com/community/Premium/expertopinion.php#YZofi http://www.mindtools.com/community/Premium/expertopinion.php#YZofi Building Rapport - Establishing bonds Learn how to use rapport to build excellent relationships with your clients, your team, and your boss. http://www.mindtools.com/community/pages/article/building-rapport.php http://www.mindtools.com/community/pages/article/building-rapport.php Gantt Charts Learn how to draw and use Gantt Charts to analyze and plan complex projects. http://www.mindtools.com/community/pages/main/videos.php#gantt http://www.mindtools.com/community/pages/main/videos.php#gantt Handy's Motivation Theory - Motivating people to work hard Learn how to help your people connect their needs with the work that they do. http://www.mindtools.com/community/pages/article/motivation-theory-handy.php http://www.mindtools.com/community/pages/article/motivation-theory-handy.php Influence Maps - Uncovering where the power lies in your projects Who has the real power and control over your project's success? Find out with this useful tool. http://www.mindtools.com/community/pages/article/newPPM_83.php http://www.mindtools.com/community/pages/article/newPPM_83.php Ultimate Leadership, by Russell E. Palmer This book highlights 14 practical principles that will help you become a successful and adaptable leader. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#UltimateLeadership http://www.mindtools.com/community/Premium/BookInsights.php#UltimateLeadership Cialdini's Six Principles of Influence - Convincing others to say "Yes" This tool explores six approaches that you can use to influence and persuade other people. http://www.mindtools.com/community/pages/article/six-principles-influence.php http://www.mindtools.com/community/pages/article/six-principles-influence.php Managing Change Learn how to guide and support the change process, and how to be a positive influence for change in your organization. http://www.mindtools.com/community/Bite-SizedTraining/ManagingChange.php http://www.mindtools.com/community/Bite-SizedTraining/ManagingChange.php Broaden and Build Theory - Using positive emotions to build success Find out how to help your people be happier and more productive at work. http://www.mindtools.com/community/pages/article/broaden-and-build.php http://www.mindtools.com/community/pages/article/broaden-and-build.php Manage Conflict, Positively! Conflict is common in many organizations. This week's newsletter explores strategies for managing it positively. http://www.mindtools.com/community/Newsletters/nl08Nov11.php http://www.mindtools.com/community/Newsletters/nl08Nov11.php The Triangle of Truth: The Surprisingly Simple Secret to Resolving Conflicts Large and Small, by Lisa McLeod This book looks at how you can resolve conflict through effective communication and negotiation. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#TriangleofTruth http://www.mindtools.com/community/Premium/BookInsights.php#TriangleofTruth Bell and Hart's Eight Causes of Conflict - Understanding the causes of workplace tension Learn about eight common causes of conflict, and find out how to manage them effectively. http://www.mindtools.com/community/pages/article/eight-causes-conflict.php http://www.mindtools.com/community/pages/article/eight-causes-conflict.php Decision Making This short video explores a logical six-step process that you can use to make better decisions. http://www.mindtools.com/community/pages/main/videos.php#dm http://www.mindtools.com/community/pages/main/videos.php#dm The Four Factor Theory of Leadership - A foundation of good leadership Be a more effective leader by understanding these four principles of great leadership. http://www.mindtools.com/community/pages/article/four-factor-theory.php http://www.mindtools.com/community/pages/article/four-factor-theory.php Perceptual Positions - Seeing Other Points of View Use this simple technique to see things from other people's perspectives. http://www.mindtools.com/community/pages/article/newCS_93.php http://www.mindtools.com/community/pages/article/newCS_93.php Reviving Work Ethic, with Eric Chester Join Eric Chester as he outlines how to instill a strong work ethic in younger workers, and explains why this is crucial in today's workplace. http://www.mindtools.com/community/Premium/expertopinion.php#EChester http://www.mindtools.com/community/Premium/expertopinion.php#EChester The Brand Pyramid - Building Customer Loyalty Use this tool to build loyalty to your brand, product, or organization. http://www.mindtools.com/community/pages/article/brand-pyramid.php http://www.mindtools.com/community/pages/article/brand-pyramid.php Improving Productivity Find out how to get more done by working more intelligently, with this short training session. http://www.mindtools.com/community/Bite-SizedTraining/ImprovingProductivity.php http://www.mindtools.com/community/Bite-SizedTraining/ImprovingProductivity.php Means-End Analysis - Identifying the steps needed to solve a problem Learn how to use this simple and effective tool to solve simple problems. http://www.mindtools.com/community/pages/article/means-end-analysis.php http://www.mindtools.com/community/pages/article/means-end-analysis.php Thrive and Flourish! Find out how to achieve happiness and well-being with this week's Club newsletter. http://www.mindtools.com/community/Newsletters/nl25Oct11.php http://www.mindtools.com/community/Newsletters/nl25Oct11.php The Five Dysfunctions of a Team, by Patrick Lencioni This entertaining book explores five common issues that can prevent your team from performing at its best. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#FiveDysfunctions http://www.mindtools.com/community/Premium/BookInsights.php#FiveDysfunctions The MPS Process - Discovering work that you love Use this tool to find out what tasks and projects will give you the greatest job satisfaction. http://www.mindtools.com/community/pages/article/mps-process.php http://www.mindtools.com/community/pages/article/mps-process.php Fears About Reinventing My Business Find out how coaching helped Damien understand, and face, his fears about a major new business opportunity. http://www.mindtools.com/forums/viewtopic.php?t=5850 http://www.mindtools.com/forums/viewtopic.php?t=5850 Getting More Exercise - Fitting exercise into a busy schedule Find out how even a small amount of regular exercise can have a positive effect on your work and personal life. http://www.mindtools.com/community/pages/article/exercise.php http://www.mindtools.com/community/pages/article/exercise.php Boosting Your Self-Esteem - Improving the way you feel about yourself If you want to be happy and successful, you need to have self-esteem. Learn how to build it and maintain it. http://www.mindtools.com/community/pages/article/newTCS_80.php http://www.mindtools.com/community/pages/article/newTCS_80.php Flourish: A Visionary New Understanding of Happiness and Well-Being, by Martin Seligman This book explores strategies that you can use to lead a happier and more fulfilling life. Learn more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#Flourish http://www.mindtools.com/community/Premium/BookInsights.php#Flourish The RATER Model - Five ways to measure service Use this simple model to improve the service that you give to your customers. http://www.mindtools.com/community/pages/article/rater.php http://www.mindtools.com/community/pages/article/rater.php Writing Effective Email Improve your emails, and get the response you want, by following these simple rules. http://www.mindtools.com/community/pages/main/videos.php#email http://www.mindtools.com/community/pages/main/videos.php#email Managing in Hong Kong - Working in a diverse, thriving culture Will you be managing or working in Hong Kong? Learn what you need to know to survive, and thrive, in this exciting culture. http://www.mindtools.com/community/pages/article/managing-hong-kong.php http://www.mindtools.com/community/pages/article/managing-hong-kong.php Boost Effectiveness! Give your team's effectiveness a boost as we look at several ways to improve your people's productivity and performance. http://www.mindtools.com/community/Newsletters/nl11Oct11.php http://www.mindtools.com/community/Newsletters/nl11Oct11.php Leading and Coaching Teams to Success, with Phil Hayes In this interview, Phil Hayes tells us how you can harness the power of coaching to improve the performance of your team. http://www.mindtools.com/community/Premium/expertopinion.php#PHayes http://www.mindtools.com/community/Premium/expertopinion.php#PHayes Amabile and Kramer's Progress Theory - Using small wins to enhance motivation Learn why achieving consistent, small wins is so important to your team's happiness and success. http://www.mindtools.com/community/pages/article/progress-theory.php http://www.mindtools.com/community/pages/article/progress-theory.php Dealing with Conflict Learn how to control conflict, and seek a win-win solution that everyone can support. http://www.mindtools.com/community/Bite-SizedTraining/DealingWithConflict.php http://www.mindtools.com/community/Bite-SizedTraining/DealingWithConflict.php Doblin's 10 Types of Innovation - Expanding organizational innovation Often, innovation is focused on one or two key areas. Learn how to expand your innovation efforts to help your team or organization improve even more. http://www.mindtools.com/community/pages/article/10-types-innovation.php http://www.mindtools.com/community/pages/article/10-types-innovation.php Team Effectiveness Assessment - How good is your team? Take this quiz to boost your team's performance, and to become a better team player. http://www.mindtools.com/community/pages/article/newTMM_84.php http://www.mindtools.com/community/pages/article/newTMM_84.php Eliminate the Chaos at Work, by Laura Leist This practical book highlights 25 great techniques that will help you get organized and be more productive. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#EliminatetheChaosatWork http://www.mindtools.com/community/Premium/BookInsights.php#EliminatetheChaosatWork Winning by Giving - Succeeding Through Kindness Learn how giving your time, expertise, and resources to those around you at work can transform your own life, both personally and professionally. http://www.mindtools.com/community/pages/article/winning-by-giving.php http://www.mindtools.com/community/pages/article/winning-by-giving.php Balancing Cost-Cutting and Growth David needs to cut costs while continuing to grow his business. Find out how coaching helped him balance many different priorities. http://www.mindtools.com/forums/viewtopic.php?t=5759 http://www.mindtools.com/forums/viewtopic.php?t=5759 Random Input - Making creative leaps Use this lateral thinking tool to generate fresh ideas and new problem-solving perspectives. http://www.mindtools.com/community/pages/article/newCT_07.php http://www.mindtools.com/community/pages/article/newCT_07.php What Makes a Leader Great? This week's newsletter explores how you can become a great leader. http://www.mindtools.com/community/Newsletters/nl27Sep11.php http://www.mindtools.com/community/Newsletters/nl27Sep11.php Little Bets: How Breakthrough Ideas Emerge from Small Discoveries, by Peter Sims This book explores how you can discover and develop winning ideas by making low-risk "bets." Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#LittleBets http://www.mindtools.com/community/Premium/BookInsights.php#LittleBets Level 5 Leadership - Achieving "greatness" as a leader Learn how to use the concept of Level 5 Leadership to become an exceptionally effective leader. http://www.mindtools.com/community/pages/article/level-5-leadership.php http://www.mindtools.com/community/pages/article/level-5-leadership.php Communication Skills Find out how to understand the communication process, and boost your communication skills, with this short video. http://www.mindtools.com/community/pages/main/videos.php#communication http://www.mindtools.com/community/pages/main/videos.php#communication Theory Z - Merging Eastern and Western management styles Use this model to boost your team's performance and productivity. http://www.mindtools.com/community/pages/article/theory-z.php http://www.mindtools.com/community/pages/article/theory-z.php How Good Are Your Leadership Skills? Test your leadership skills. Then, find out how you can become a more effective leader. http://www.mindtools.com/community/pages/article/newLDR_50.php http://www.mindtools.com/community/pages/article/newLDR_50.php Shine, with Dr. Edward Hallowell Find out how you can use brain science to help everyone on your team to do their best. http://www.mindtools.com/community/Premium/expertopinion.php#EHallowell http://www.mindtools.com/community/Premium/expertopinion.php#EHallowell Mind Maps - A powerful approach to note-taking This simple tool helps you take notes, brainstorm complex problems, and think creatively. http://www.mindtools.com/community/pages/article/newISS_01.php http://www.mindtools.com/community/pages/article/newISS_01.php Building Your Self-Confidence Confidence is key to so many aspects of success. Work through the four steps outlined here and start building your confidence today. http://www.mindtools.com/community/Bite-SizedTraining/SelfConfidence.php http://www.mindtools.com/community/Bite-SizedTraining/SelfConfidence.php Interview Skills - Preparing for your ideal role Do you feel confident or nervous during an interview? Learn how to ace your next job interview or pitch. http://www.mindtools.com/community/pages/article/interview_skills.php http://www.mindtools.com/community/pages/article/interview_skills.php The Right Way Forward? This week, we explore how you can choose the best way forward when you develop a strategy for your organization. http://www.mindtools.com/community/Newsletters/nl13Sep11.php http://www.mindtools.com/community/Newsletters/nl13Sep11.php Put Your Mindset to Work, by James Reed and Paul Stoltz This book teaches us how to develop a winning mindset. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#Mindset http://www.mindtools.com/community/Premium/BookInsights.php#Mindset Setting up a Cross-Functional Team - Working effectively with other functions Learn how these five different approaches can help you develop a robust business strategy. http://www.mindtools.com/community/pages/article/cross-functional-team.php http://www.mindtools.com/community/pages/article/cross-functional-team.php Flow Charts This video shows you how to use flow charts to communicate how a process works. http://www.mindtools.com/community/pages/main/videos.php#flow-charts http://www.mindtools.com/community/pages/main/videos.php#flow-charts The Business Motivation Model - Preparing a resilient business plan Learn how to develop a more robust, practical, and resilient business plan. http://www.mindtools.com/community/pages/article/business-motivation-model.php http://www.mindtools.com/community/pages/article/business-motivation-model.php Porter's Generic Strategies - Choosing your route to competitive advantage This tool highlights three ways that you can beat the competition, no matter what industry you're in. Find out how to choose the right approach. http://www.mindtools.com/community/pages/article/newSTR_82.php http://www.mindtools.com/community/pages/article/newSTR_82.php Happier, By Tal Ben-Shahar This book helps you define what happiness means to you, so that you can be happier in all areas of your life. Find out more about it here. http://www.mindtools.com/community/Premium/BookInsights.php#Happier http://www.mindtools.com/community/Premium/BookInsights.php#Happier Mintzberg's 5 Ps of Strategy - Developing a better strategy Learn how these five different approaches can help you develop a robust business strategy. http://www.mindtools.com/community/pages/article/mintzberg-5ps.php http://www.mindtools.com/community/pages/article/mintzberg-5ps.php Setting Goals for Members of Your Team Setting goals for other people is a key part of management and leadership. Find out how to do it effectively. http://www.mindtools.com/community/Bite-SizedTraining/SettingGoals.php http://www.mindtools.com/community/Bite-SizedTraining/SettingGoals.php