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Using Recruitment Tests - Hiring with better results

Recruitment tests can significantly improve a well-structured selection process. Learn about types of test that can help you choose the best candidate.

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Our regular 2 weekly review of what's happening in the club, and what's coming up in the near future

All Members' Newsletter

In this inspiring interview, learn how you can help your team and your organization become more successful, by creating a positive working environment.

Premium Members' Expert Interview

Safety in Teams - Fostering a culture of safety

Every business wants a safe environment for its staff, but sometimes rewards and incentives can weaken safety practices. Discover solutions to common problems.

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If you feel anxious and unsure about what your future holds, try the steps in this Coaching Clinic to regain a sense of balance.

All Members' Coaching Clinic

SIPOC Diagrams - Making sure your change process serves everyone

Learn how to use a great mapping tool that helps you design comprehensive and robust processes.

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Expert Power - Lead From the Front

Having real power involves so much more than a job title. Learn how to go about establishing one of the few truly effective forms of power.

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This intriguing book explains why followers are at least as important as leaders, and teaches us how to work with five different types of followers. Learn more about it here!

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Unblocking Bottlenecks - Fixing unbalanced processes

You may have heard of production-line balancing. But how balanced are your other business processes? And do they have bottlenecks that cause backlogs?

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Managing Conflict

Conflict is all around us. The way you approach it determines how effectively you will resolve it. Learn some useful conflict management techniques.

All Members' Bite-Sized Scenario Training™

Case Study-Based Learning - Enhancing learning through immediate application

Discover the benefits of this practical approach to learning... and find out how to make it part of your training and development efforts.

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Our regular 2 weekly review of what's happening in the club, and what's coming up in the near future

All Members' Newsletter

Words Used in... Outsourcing

You may know what outsourcing is, but what are the differences between "managed services" and "business process outsourcing"? Find out here!

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Planning a Workshop - Organizing and Running a Successful Event

Planning a great workshop needn't be an overwhelming experience. This article gives step-by-step instructions for planning a great event.

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How much do your daily thoughts impact your life - for good and for bad? Take time to pay attention to these thoughts, and find out where they might be holding you back.

All Members' Coaching Clinic

What Are Your Values? - Deciding what's most important in life

Understanding your own values helps you live an authentic, happy life. Learn how to identify these values, and use them in decision-making.

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Giving Feedback

Giving useful feedback is tough to do, but is critically important for building great teams and achieving great performance. In this Bite-Size Training session, learn the key to successful feedback: preparation.

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Learn more about this psychotherapy-based approach to making the very most of your potential.

Premium Members' Book Insight

Six Sigma - Improving quality systematically

Motorola and GE are famous for having used six sigma to revolutionize the quality of what they do. But what IS six sigma, exactly? Read on to find out!

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What Is... IT Management?

Some people love IT, and others loathe it. Rather than trying to ignore the impact it has on your work, join us to learn more about the IT function, so you can understand the work they do.

All Members' Bite-Sized Training™

Managing Home-Based Team Members

Working from home may be technologically easy, but how do you manage remote staff? Here are some suggestions.

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Our regular 2 weekly review of what's happening in the club, and what's coming up in the near future

All Members' Newsletter

Learn about the power of networking from Mike Dulworth, who explains what networks are, why they're important and how we can all benefit from them.

Premium Members' Expert Interview

Improve Your Memory - Developing your ability to remember

Can you remember information when you need it? Learn some useful techniques for improving your memory.

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Are you missing out because of a poor sense of self-worth? Eliminate barriers to your own success in this latest Coaching Clinic.

All Members' Coaching Clinic

Writing a Job Description - Conveying the meaning of the job

Effective job descriptions are more than lists of tasks and duties. Learn how to create high-value descriptions that help people work more effectively.

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Flow Charts - Understanding and Communicating How a Process Works

Learn how to construct one of these useful diagrams, so that you and your colleagues can get a clear picture about how a process works.

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Learn how crisis manager Steve Miller earned the name "America's Mr Fix-It" as a result of his work transforming the fortunes of Chrysler, Bethlehem Steel and others.

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How Self-Motivated Are You? - Taking charge of your goals and achievements

Are you energetic, and someone who gets things done… or do you struggle with this? Find out how self-motivated you are, and learn how to build a powerful internal drive.

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Mentoring Skills

Mentoring is a valuable tool for helping people to develop. Learn how to make mentoring relationships work for you.

All Members' Bite-Sized Training™

Turn Your Idea into Reality - Getting good ideas off the drawing board

Thinking of great ideas isn't that hard. Putting them into practice can be a challenge. We'll show you some steps needed to make your ideas a reality.

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Our regular 2 weekly review of what's happening in the club, and what's coming up in the near future

All Members' Newsletter

Stop Playing "The Blame Game" - Finding solutions rather than finding fault

When things go wrong, it's easy to start pointing fingers. Learn how to avoid this, get to the root of the problem, and move on.

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Organizing Team decision making - Reaching consensus for better decisions

Making decisions with teams takes patience, understanding, and time. Learn how best to build team consensus.

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Do you push to get people to behave more like you? It's stressful, and it's hard work. Discover the benefits of relaxing your control a little.

All Members' Coaching Clinic

Ethical Leadership - Doing the right thing

Sometimes it's hard to do the right thing, but the consequences of failing to do so can be enormous. Learn how to clarify your core values, and spot ethical dilemmas.

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Finding your Unique Strengths

This one hour training session on USP Analysis shows you how to make yourself uniquely valuable to your current organization, and to future employers.

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Learn about the simple formula described in this book, and make sure that your presentations are stunning, every time.

Premium Members' Book Insight

Living with a Lack of Job Security - Coping with uncertainty

Dealing with a lack of job security can be stressful. We help you handle the stress, so you can take control of your situation.

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Empowerment and Delegation

How do you really empower people at work? It's much more than letting them make some decisions on their own. Find out what you should be doing, and how.

All Members' Bite-Sized Scenario Training™

Managing Conflict in Meetings - Handling disagreements on the spot

Find out how to troubleshoot conflict in your meeting.

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Our regular 2 weekly review of what's happening in the club, and what's coming up in the near future

All Members' Newsletter

Dr Jay Winner tells us how to manage stress effectively, including tips on building relaxation into your everyday routine.

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Coaching for Team Performance - Improving productivity by improving relationships

Is your team working to its fullest potential? Learn some practical methods to improve team performance.

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Do you ever say, "I'll do it tomorrow"? If you do, find out how you can make tomorrow happen today!

All Members' Coaching Clinic

Scope Control - Avoiding too many changes in projects

Do you control changes to your projects, or do they control you? Manage change with these practical strategies.

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Anger Management - Channeling anger into performance

Anger is a powerful force, and sometimes it CAN be used constructively. Learn more about this.

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Find out why India might have even more growth potential than China, and learn what to avoid when doing business there.

Premium Members' Book Insight

Leadership by the New Generation - Bridging the gap between younger and older managers

As older generations begin to retire, leaders from new generations take over their jobs – with completely different expectations. Learn how different generations can work together.

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Better Processes

Improving business processes involves much more than finding ways to automate everything. Learn how to map the flow of work to reveal prime areas for improvement.

All Members' Bite-Sized Training™

VMOST Analysis - Ensuring that organizational activities deliver your vision of the future.

Do your day-to-day activities really further your organization’s vision? Check that they're aligned with your strategies, objectives, mission, and overall vision.

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Our regular 2 weekly review of what's happening in the club, and what's coming up in the near future

All Members' Newsletter

Words Used In... Financial Accounting

Accounting terminology does not have to invoke fear or bewilderment. Here are some common terms used in the world of finance, that you can refer to quickly and easily.

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Business Requirements Analysis - Clearly agreeing what you're going to deliver

A thorough business requirements analysis is critical to the success of any project. Learn a simple, step-by-step process for conducting this in-depth analysis.

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Are you waiting for some outside force to change your life for the better? Or, even worse, have you given up? Here's how to get back on track.

All Members' Coaching Clinic

The Art of Concise Conversations - Stick to the point - humanely.

Learn how to get the most out of your conversations - so you stop wasting time, accomplish more, and still build good relations with those around you.

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