We want you to be delighted with everything you buy from us. That's why everything we sell comes with our 100 percent money-back guarantee.
You can claim a full refund for all e-books and downloadable courses for up to 90 days after purchase. This gives you plenty of time to download and use them, and to experience the benefits they offer.
If you don't like them, or decide that they haven't helped you, then just contact our customer helpdesk, and we'll issue a full refund within five working days.
If you don't find the Mind Tools Club useful, just let us know. We'll refund your last month's membership fee and any membership amounts outstanding, within five working days.
You can cancel your membership at any time and for any reason, and there are no cancellation fees or other hidden fees of any kind.
The information you provide us on the site is necessary for order processing, credit card validation, and customer service (including product delivery, order confirmation and notification of upgrades or of similar products that we release).
We will not use it for any purpose other than this, nor will we pass it on to any other person or company other than for the direct processing of this order. We guarantee absolute respect for your personal information.