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Communicating Internationally

Cross-Culture Communicating Made Easy

By Kellie Fowler, Mind Tools Contributor

With more and more companies globalizing, employees in various international locations now have day-to-day communications with each other. Given different cultural contexts, this brings new communication challenges to the workplace.

Even when these employees speak the same language (for instance, correspondences between English-speakers in the U.S. and English-speakers in the UK), there are some cultural differences that should be considered in an effort to optimize communications between the two parties.

In such cases, effective communication strategy begins with the understanding that the sender of the message and the receiver of the message are from different cultures and backgrounds. Of course, this introduces a certain amount of uncertainty, making communications even more complex...(Sign in to read more.)

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New Articles (Not included in the Mind Tools E-book.)
* Shows articles available in full only to Career Excellence Club Premium members

Empathic Listening - Going beyond active listening*
Assertiveness - Working WITH people not against them*
Delivering Great Presentations - Communicating effectively*
Managing Presentation Nerves - Coping with the fear within
Facilitation - Guiding an event through to a successful conclusion
Giving and Receiving Feedback - Keeping team member performance high*
360 Degree Feedback - Encourage teamwork and improve performance*
AIDA: Attention-Interest-Desire-Action - Inspiring action with your writing
Questioning Techniques - Asking questions effectively
Keep It Simple - Avoiding confusion and complexity*
Creating a Value Proposition - Clearly communicating benefits*
Dealing with Unfair Criticism - Responding rationally to unwarranted criticism*
Charts and Graphs - Choosing the right format
Chunking - Grouping information so it's more easily understood*
The Rhetorical Triangle - Making your writing credible, appealing and logical*
Role Playing - Preparing for difficult conversations and situations
Powers of Persuasion - Understanding the dos and don'ts of persuading*
Communicating in a Crisis - Don't shut down communication*
Cross Culture Communication - Collaborative efforts a must!*
Communicating in Your Organization
Communications Planning - Getting the right message over, in the right way*
Concept Attainment - Reaching a shared understanding of important ideas*
Jargon Busting - Communicating without creating barriers*
Neuro-Linguistic Programming - Achieving excellence in communication *
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A full list of Mind Tools articles is available here.

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